Chloe Wright
Reading
Summary
Highly skilled and experienced in supporting restaurant operations. Maintained communication while working closely with other servers, hosts, and managers. I provide exceptional customer service by quickly and energetically responding to guests' needs. I am very efficient when it comes to time management. I excel when working as a team, showcasing my communication skills. I am a hard worker, willing to put in the effort during emergency incidents.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
PJ Whelihan's
Reading
12.2024 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
- Checked back with customers throughout meal service to ensure satisfaction.
- Bussed tables as needed during peak hours.
- Served alcoholic beverages responsibly in accordance with state laws.
- Prepared checks accurately and processed both card and cash payments promptly.
- Responded to ad hoc cleaning duties at the end of the shift.
Volunteer Firefighter
Exeter Twp Volunteer Fire Department
Reading
11.2023 - Current
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Informed and educated local community members about fire prevention and safety.
- Communicated with other members of the team to coordinate activities at a scene.
- Tested and inspected tools, equipment, and gear to maintain readiness for different fire scenarios.
- Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
- Ascended and descended ladders, stairs, and ramps in smoke-filled areas.
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles, and ladders.
- Attended trainings to maintain knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Trained continuously to maintain the required physical fitness for demanding work.
- Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
- Cleaned, serviced, and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
Cashier/Ice Cream Scooper
Scoupe De Ville
Reading
04.2023 - Current
- Operated cash register and handled financial transactions with accuracy.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Maintained cleanliness and organization of the serving and seating areas, following health and safety guidelines.
- Closed shop by cleaning workstations, restocking shelves with supplies, and emptying trash cans.
- Trained new employees on proper food handling techniques and customer service standards.
Education
Associate of Applied Science - Business Administration
Reading Area Community College
Reading, PA05-2026
Skills
- Customer service
- Professionalism
- Team building
- Effective communication
- High energy and stamina
- Problem-solving
Certification
- Fire Fighter 1 certification
References
References available upon request.
Timeline
Server
PJ Whelihan's
12.2024 - Current
Volunteer Firefighter
Exeter Twp Volunteer Fire Department
11.2023 - Current
Cashier/Ice Cream Scooper
Scoupe De Ville
04.2023 - Current
Associate of Applied Science - Business Administration
Reading Area Community College
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