Chloee Andrulonis

• Stayed current on latest and types of lash extensions and different application processes.
• Kept workspace clean, organized and well stocked for upcoming appointments.
• Taught classes and trained new lash technicians on techniques, salon policies, and customer service.
• Educated clients on how to clean and maintain lash extensions.
• Taught clients how best to care for lash extensions and prevent problems.
• Used different techniques to create custom lash looks.
• Consulted with clients to understand desired look and discuss available lash options.
• Addressed client questions, concerns and requests for satisfaction.
• Assisted with marketing efforts including social media posts before and after transformations, helping attract new clientele.
• Developed loyal clientele by providing high quality services.

• Had staff meetings to make goals, address concerns, and celebrate achievements collectively.
• Keep track of revenue.
• Consulted with customers to assess needs and solutions.
• Oversaw daily salon operations and performed tasks.
• Mentored staff through training sessions.
• Motivated employees to perform daily business functions.

• Educated clients on proper skincare routine and helped them in selecting appropriate home care products.
• Maintained sanitation to ensure a clean environment for clients.
• Performed facial treatments for skin health, including microneedling, microdermabrasion, and soothing facials. .
• Sterilized equipment for patient treatments.
• Recommended retail products for at home use.
• Analyzed skin condition and made product recommendations.
• Stocked treatment rooms with proper supplies.
• Performed waxing and gentle exfoliation to improve overall skin condition.
• Ensured relaxation and stress relief during sessions.

• Demonstrated multitasking skills by managing multiple tables without compromising quality service.
• Served food and beverages promptly.
• Worked with POS system to place orders and manage bills.
• Helped team members during busy shifts for better workflow.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, finding resolution and maintaining positive relationships.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies.

• Answered phone calls to schedule, reschedule & answer questions from clients.

• Assist the stylists with shampooing and blow drying clients.

• Do laundry & cleaning duties around the salon.

• Answered customer questions about hours, seating, and menu information.
• Took reservations and to go orders by phone, answered customer questions.
• Helped servers, food runners, and bussers with keeping dining area ready for guests.
• Trained new hostesses on customer service and restaurant policies.
• Booked reservations.
• Completed daily side work and opening and closing duties.