Operations Manager
Brick Bodies Fitness Services
Baltimore
07.2007 - 09.2011
- Managed daily operations of fitness facilities and staff schedules.
- Coordinated maintenance and cleanliness of exercise equipment and facilities.
- Oversaw inventory management of fitness supplies and merchandise.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staff schedules and ensured adequate coverage during peak hours.
- Oversaw maintenance of equipment to ensure safety and functionality.