Chris Kleman
Bethlehem,PA
Summary
Results-driven sales professional well versed in business development, client management and insurance carrier relationships. Adept at implementing sales strategies that drive market expansion and revenue growth. Known for fostering team collaboration and adapting to dynamic market conditions, leveraging negotiation and customer relationship skills.
Overview
22
22
years of professional experience
Work History
Sales Executive - Health & Benefits
Automatic Data Processing Insurance Agency
06.2014 - Current
- Led highly successful sales teams ranging from 10 - 22 associates
- Collaborated with various insurance carriers to drive sales opportunities and increase visibility within agency
- Worked with leaders of other business units to drive cross-selling opportunities
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
- Strategically aligned team to better drive selling opportunities across payroll divisions
- Worked with marketing on initiatives to help visibility of agency
Associate Sales Manager - Health & Benefits
Automatic Data Processing Insurance Agency
07.2012 - 06.2014
- Maintains personal quota/ sales responsibilities - attained 100% yearly quota in FY 2013
- Leads team of 3-4 Associate Account Executives / Account Executives
- Assumed role of leader for referral team including team meetings, forecasting
- Accurately forecasts monthly sales and reports to leadership
- Motivates, trains, and develops employees through weekly 1:1s and team meetings
- Assists in the interview and hiring process of new producers
- Acted as one of three leaders to cover SE on leave
Associate Account Executive /Account Executive
Automatic Data Processing Insurance Agency
05.2010 - 07.2012
- Prospected, quoted, and generated insurance sales to small businesses (2-50 employees)
- Met or exceeded yearly quota; 96% in FY 2011, 107% in FY 2012
- Built and maintained client relationships by uncovering needs
- Built and maintained mutually beneficial relationships with SBS / Inside Sales partners
- Contributed to team meetings by sharing best practices and industry trends
- Developed, communicated, and tracked team sales contest to drive sales
- Accepted into the Leadership Development Program
Retail Sales Representative
Verizon Wireless
07.2002 - 05.2010
- Presented, demonstrated benefits of, and recommended total solution based on individual need
- Dedicated point of contact in location for all small business sales
- Continually produced strong sales results, meeting or exceeding company key performance indicators
- Ranked 1st, 3rd, in sales district business to consumer sales ratio in 2008, 2009, respectfully
- Acting manager on duty responsible for scheduling, escalation resolution, customer negotiation
Education
Some College (No Degree) - Communications Coursework
Northampton Community College
Bethlehem, PASkills
- Sales expertise
- Sales strategy
- Business development and planning
- Interpersonal and written communication
- CRM software proficiency
- Sales Forecasting
- Territory Management
- Team building
- Strategic Planning
Accomplishments
ADP President's Club FY'16
ADP President's Club FY'17
ADP President's Club FY'24
100% Team Breadth of Participation FY'24
References
Available upon request.
Timeline
Sales Executive - Health & Benefits
Automatic Data Processing Insurance Agency
06.2014 - Current
Associate Sales Manager - Health & Benefits
Automatic Data Processing Insurance Agency
07.2012 - 06.2014
Associate Account Executive /Account Executive
Automatic Data Processing Insurance Agency
05.2010 - 07.2012
Retail Sales Representative
Verizon Wireless
07.2002 - 05.2010
Some College (No Degree) - Communications Coursework
Northampton Community College
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