Chris Nana
Douglassville,PA
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic Sales-representative with proven skills in persuasive speaking and effective communication. Achievements include substantial increases in company revenue, high ROAS, reduced appointment cancellations & no shows, and enhanced client relationships through proactive follow-ups. Through these hard and soft skills I have generated over $425,000 in revenue for the companies I sell for and it only continues to rise each month as I continue to track, review, learn, and re-invest into myself. I believe sales is a value exchange, an exchange of energy. I only sell on offers I have firm conviction in, therefore by not doing my due diligence as a sales-rep I am committing a disservice for every party involved, especially the prospects.
Overview
1
1
year of professional experience
Work History
Closer
TJR LLC
10.2025 - 04.2026
- Negotiated high-value contracts to secure long-term revenue streams, focusing on building strategic partnerships.
- Acted as a trusted advisor to clients by providing valuable insights and recommendations based on their unique circumstances, enhancing overall satisfaction and long-term relationships.
- Exceeded sales targets through effective negotiation and persuasive communication skills, closing over $150k in cash within my first 2 month of starting
- Identified areas for process improvement within the closing department leading to enhanced efficiency, reduced errors and cost savings.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Managed a pipeline of prospects of up to 20 new leads per day, maintaining consistent follow-ups to ensure timely closings.
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Optimized sales funnel efficiency, ensuring steady progression of leads from initial contact to close, which ended up leading to a close rate of 40% on qualified calls.
Appointment Setter
TJR LLC
10.2025 - 02.2026
- Conducted outbound calls to schedule appointments, ensuring efficient communication with clients.
- Managed appointment calendars, optimizing scheduling to enhance productivity.
- Assisted in developing scripts to improve call quality and engagement rates.
- Set appointments with salespeople and potential customers, leading to over $200k in cash collected generated for the company
- Screened potential customers to determine interest and requirements for products and services of company, leading to a set to close rate sitting round 30%
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
- Reduced appointment cancellations by consistently confirming dates and times with clients via phone calls and emails, leading to the highest show rates among appointment setters at 70% compared to the 30% average.
- Collaborated with sales team members to share leads and strategies for securing appointments with high-level decision makers.
- Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
- Assisted in training new Appointment Setters on best practices for effective communication and time management strategies.
Appointment Setter
Streetware Scholars
08.2025 - 10.2025
- Maintained accurate records of client interactions and scheduled meetings in CRM system.
- Collaborated with sales team to align appointment setting strategies with overall business goals, which lead to generating $80k in cash collected for the company as the only appointment setter (SDR) on the team
- Followed up with leads to confirm appointments, enhancing client relationships and satisfaction.
- Adapted quickly to new tools and software for effective appointment management.
- Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
- Reduced appointment cancellations by consistently confirming dates and times with clients via phone calls and emails., improving show rates by 20% percent on average.
- Resolved customer problems and complaints.
Skills
- Script memorization
- Objection handling
- Effective Communication
- Closing techniques
- Persuasive speaking
- High-volume call environments
- Flexible schedule
- Setting appointments
- Goal oriented
- Follow-up skills
- Lead qualification
- Calendar management
- Product knowledge
Timeline
Closer
TJR LLC
10.2025 - 04.2026
Appointment Setter
TJR LLC
10.2025 - 02.2026
Appointment Setter
Streetware Scholars
08.2025 - 10.2025
Training
Trained across multiple elite sales mentorships easily over $10,000+ in investment into myself within my first few months into sales specializing in one-call close, high-ticket psychology backed selling:
Inovate — Completed appointment setting coaching and placement program covering outbound prospecting, qualifying, and booking qualified sales conversations. First sales mentorship ever taught by a $10k/month closer.
Impact Team — Received direct training from Yash Gajjar, Andres Contreras, and other six-figure/month closers in tonality-driven, three-phase closing (Intent → Logical Certainty → Emotional Certainty), objection handling, and high-pressure one-call frameworks.
Joey Milewski (Private Coaching) — One-on-one coaching from a closer trained in both Jeremy Miner's 7th Level/NEPQ methodology and Cole Gordon's Straightline Consultative Selling. Training focused on Socratic question-driven discovery, pain-first sequencing, identity-based persuasion, real-time prospect reading, and belief-ladder frameworks for converting cold traffic on a single call. Consistently earning $40k+/month in straight commissions on an offer where the #2 closer was doing barley 20k/month
Paul/JP Egan — Sales coaching covering foundational closing skills and call structure. Paul being one of the top appointment setters for 7th level, and JP being one of the top Closers for 7th level earning $70k+/month in straight commissions
Core competencies developed: consultative discovery, emotional and logical cost-of-inaction framing, prospect self-persuasion through strategic questioning, high-ticket pitch delivery, and one-call closing for offers ranging from $3K–$10K+.