Chrislynn Brown
West Mifflin
Summary
Dynamic leader with proven expertise in crew oversight and proactive problem-solving, honed at AMC Theaters. Excelled in maintaining safety and enhancing customer service through effective team collaboration and multitasking. Skilled in verbal communication and new hire training, consistently prioritizing work to elevate guest experience and operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Leader
AMC Theaters
08.2023 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Maintained a clean work environment while attending to customers.
- Assisted customers with their complaints, providing them with problem solving solutions.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Food and Beverage Associate
Sandcastle
05.2023 - 07.2023
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Handling customer transactions efficiently to ensure money is correct.
- Improving guest experience by trying to engage in conversation.
Education
West Mifflin Area High School
West Mifflin05.2025
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Teamwork and collaboration
- Heavy lifting
- New hire training
- Work Planning and Prioritization
Timeline
Crew Leader
AMC Theaters
08.2023 - Current
Food and Beverage Associate
Sandcastle
05.2023 - 07.2023
West Mifflin Area High School
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