Christi Fredrick
Pittsburgh
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into agent experience management, leveraging strong interpersonal and problem-solving abilities to help fellow agents achieve impactful results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Representative/Transaction Coordinator
Compass Realty
09.2023 - Current
- Coordination of all home sale aspects for a large producing team of Realtors
- Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
- Expedited closings by coordinating efforts between buyers, sellers, lenders, and agents to ensure timely completion of necessary tasks.
- Boosted agent productivity by taking on administrative tasks, allowing them to focus on sales and relationship-building activities.
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
Sales Representative/Realtor Associate
Coldwell Banker Realty
09.2020 - 09.2023
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Negotiated prices, terms of sales and service agreements.
Instructor
Community College of Allegheny County
09.2009 - Current
- Formulated and staffed fitness classes for community education.
- Developed and instruct a highly successful first time home buyer class.
- Observed and adopted new techniques from skilled instructors and lecturers.
Admissions Representative
Point Park University
11.2007 - 05.2009
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Scheduled appointments to meet with students face-to-face and discuss education plans.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
Education
Master of Science - Student Personnel Administration
Buffalo State College - Buffalo
Buffalo, NY12.2007
Bachelor of Science - Recreation Management
University of Wisconsin - La Crosse
La Crosse, WI12.1994
Skills
- Compassionate
- Adaptable
- Customer Service
- Interpersonal communication skills
- Customer relationship building
- Negotiation Tactics
- Client service
Certification
- First Aid/CPR/AED certified
- Yoga Instructor certified
- State of Pennsylvania Licensed Real Estate Agent
- National Sterling Society Award,2021 (Coldwell Banker Realty)
Timeline
Sales Representative/Transaction Coordinator
Compass Realty
09.2023 - Current
Sales Representative/Realtor Associate
Coldwell Banker Realty
09.2020 - 09.2023
Instructor
Community College of Allegheny County
09.2009 - Current
Admissions Representative
Point Park University
11.2007 - 05.2009
Bachelor of Science - Recreation Management
University of Wisconsin - La Crosse
Master of Science - Student Personnel Administration
Buffalo State College - Buffalo
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