Christian Coughlin
Philadelphia
Summary
Communications-oriented Liberal Arts Graduate with a strong foundation in history and literature. Developed exceptional interpersonal skills and quick judgment through client-facing experience in hospitality, effectively communicating with diverse backgrounds in fast-paced environments. Focused on leveraging strengths in communication and analysis to contribute to a professional role.
Overview
8
8
years of professional experience
Work History
Head Bartender
Loco Pez
Philadelphia
08.2023 - Current
- Streamlined bar operations to improve service speed and customer experience during peak hours.
- Developed creative drink menus reflecting seasonal trends and themes.
- Ensured strict adherence to health and safety regulations in bar area.
- Created signature cocktails with fresh ingredients and innovative techniques, enhancing drink selection and guest satisfaction.
- Delivered exceptional customer service, fostering a welcoming atmosphere for guests.
- Addressed customer complaints and disputes effectively, contributing to overall guest satisfaction and loyalty.
- Executed opening and closing duties, including setup of bar equipment and restocking items.
Bartender
Hop/Scotch 22
Doylestown
07.2018 - 10.2022
- Prepared and served diverse cocktails and beverages to customers.
- Implemented innovative drink specials based on seasonal ingredients and trends.
- Oversaw bar inventory and ensured timely restocking of supplies.
- Maintained cleanliness and organization of bar area throughout shifts.
- Executed opening and closing duties, ensuring adequate supply levels.
- Cultivated strong relationships with colleagues through effective communication.
Education
Bachelor of Science - Communications
Juniata
Huntingdon, PA06-2017
Skills
- Cash handling expertise
- Customer relationship management
- Sales promotions
- Social media marketing
- Team leadership
- Training and mentorship
- Attention to detail
- Time management
- Conflict resolution
- Effective communication
- Strong communication skills
- Team collaboration
- Information retention
Timeline
Head Bartender
Loco Pez
08.2023 - Current
Bartender
Hop/Scotch 22
07.2018 - 10.2022
Bachelor of Science - Communications
Juniata