Christian Ledesma
Allentown
Summary
Professional with experience in utility system inspections and maintenance, ensuring compliance with safety regulations. Demonstrated ability to follow detailed instructions while maintaining a clean and safe work environment. Trained personnel in operating procedures for production equipment, contributing to operational efficiency. Proficient in using hand tools and power tools, with a strong focus on organizational skills and problem-solving.
Overview
18
18
years of professional experience
Work History
Utility Maintenance Worker
Phoebe ministries
Emmaus
12.2024 - Current
- Followed detailed instructions from supervisors while performing tasks.
- Conducted routine inspections of all utilities systems to ensure compliance with safety regulations.
- Cleaned and maintained work areas to ensure a safe environment for staff members.
- Adhered to established policies and procedures during all maintenance activities.
Production Technician
Mack Trucks
Allentown
02.2021 - Current
- Semi truck assembly
- Experience in cab wiring
- Power tool experience and training
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
Maintenance Technician
Atlantic Pacific Companies
Miami
12.2019 - 01.2021
- Direct planned and unplanned maintenance.
- Enhance equipment longevity through strategic repair and maintenance.
- Clean carpets and other flooring types.
- Supervise maintenance team and scheduled staff.
- Monitor employee performance to determine areas of success and improvement.
- Schedule subcontractors and created their assignment requirements.
- Acknowledge customer issues and resolved their problems quickly and efficiently.
- Assist in heavy equipment maintenance and operation.
- Eliminate loss through improvements to operations and protocols.
- Conduct interviews with potential new recruits and gave recommendations to hiring managers.
- Operate standard cleaning equipment.
- Coordinate with management, engineers and system technicians to ensure the systems performed as expected.
Safety & Risk Supervisor
Clevelander South Beach Hotel and Bar
Miami
04.2019 - 02.2020
- Ensured all employees are trained and ready for adequate performances.
- Identified tasks and delegated work.
- Made efficiency changes to improve the hourly labor costs.
- Performed training to raise all employees to required level of performance.
- Responded to issues and created solutions.
- Served multiple customers simultaneously in a stressful environment.
- Watched for, recognized, and prevented security risks.
- Answered phones, greeted guests and provided information and directions.
- Assessed guests, identified suspicious activity and people, and checked for proper identification.
- Checked alarms and security devices to ensure proper operations.
- Circulated among guests to protect and preserve order in the establishment.
- Coordinated with other security personnel to ensure optimal safety.
- Documented all threats and created reports.
Lead Concierge
Planned Companies
Brooklyn
08.2014 - 03.2019
- Answered caller or visitor inquiries on a huge variety of topics.
- Dealt with unhappy or belligerent residents with a calm voice and manner.
- Ensured incoming and outgoing mail reached the appropriate destinations.
- Found creative solutions to resolving diverse resident problems.
- Juggled multiple tasks at the same time and completed them quickly.
- Maintained well-groomed appearance as a company representative to reflect professional demeanor.
- Reworked customer-greeting process to cut down on lag from entrance to service.
- Learned titles and job duties of all staff members so calls could be directed accurately, cutting down on resident frustration at multiple transfers.
- Issued visitor passes as required by office policy -- and recognized when a visitor should not be allowed access to interior offices.
- Experienced in Building Link and Key Link operations.
- Identified threats and unsafe situations that compromised the safety of the premises, employees and guests.
- Logged all visitor and guest activity.
- Answered phones, greeted guests and provided information and directions.
Civil Servant Peace Officer Supervisor
Mutual Redevelopment Houses
New York
11.2010 - 03.2012
- Conferred with employees to discuss complaints and resolve issues.
- Ensured all employees are trained and ready for adequate performances.
- Identified performance-facing issues and determined most efficient solution.
- Identified tasks and delegated work.
- Responded to issues and created solutions.
- Checked alarms and security devices to ensure proper operations.
- Circulated among guests to protect and preserve order in the establishment.
- Contacted emergency personnel in event of fire, safety and crime occurrences.
- Coordinated with other security personnel to ensure optimal safety.
- Documented all threats and created reports.
- Identified threats and unsafe situations that compromised the safety of the premises, employees and guests.
Assistant Security Manager
New Yorker Hotel/ I.P.S.A Security
New York
02.2008 - 03.2010
- Answered phones, greeted guests and provided information and directions.
- Assessed guests, identified suspicious activity and people, and checked for proper identification.
- Checked alarms and security devices to ensure proper operations.
- Circulated among guests to protect and preserve order in the establishment.
- Coordinated with other security personnel to ensure optimal safety.
- Documented all threats and created reports.
- Logged all visitor and guest activity.
- Patrolled grounds and watched all entry ways for intrusions.
- Stayed in contact with other security and emergency personnel with two way radios and other communication devices.
Field Supervisor
McRoberts Security
New York
02.2007 - 02.2008
- Maintained the order of company policies and all security guards at all contracted sites while on field supervisor duties.
- Oversaw 25 security officers at NYC emergency site.
- Organized post orders, break rotations and schedules.
- Patrolled all of hotel premises at the London hotel, which included Roof through Sub-levels.
- Promoted to a field supervisor at McRoberts Protection Agency after 6 months of service.
Education
High school diploma - Criminology
John Jay High School
Brooklyn, NY06.1998
Skills
- Hand Tools
- Detail oriented
- Customer service
- Organizational skills
- Yardi
- Microsoft Outlook
- Sales
- Security
- Microsoft Office
- Mowing
- Groundskeeping
- Supervising experience
- Operations
- Phone etiquette
- Management
- Landscape Maintenance
- Microsoft Excel
- Property management
- Microsoft Word
- Interviewing
- Word Processing
- Time management
- Problem-solving
- Guest services
- Troubleshooting
Languages
Spanish, Fluent
Personal Information
- Relocation: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Utility Maintenance Worker
Phoebe ministries
12.2024 - Current
Production Technician
Mack Trucks
02.2021 - Current
Maintenance Technician
Atlantic Pacific Companies
12.2019 - 01.2021
Safety & Risk Supervisor
Clevelander South Beach Hotel and Bar
04.2019 - 02.2020
Lead Concierge
Planned Companies
08.2014 - 03.2019
Civil Servant Peace Officer Supervisor
Mutual Redevelopment Houses
11.2010 - 03.2012
Assistant Security Manager
New Yorker Hotel/ I.P.S.A Security
02.2008 - 03.2010
Field Supervisor
McRoberts Security
02.2007 - 02.2008
High school diploma - Criminology
John Jay High School