Christie Delaney

• Conducted routine and basic maintenance on vehicles, enhancing reliability and performance.
• Workshop Practices and General Maintenance
• Brakes
• Gasoline Engines Construction and Operation
• Basic Electric
• A/C
• Advanced Electronics
• Steering and Suspension
• Powertrain and Electronics
• Goals to accomplish obtaining my state and emissions licenses.
• Passing ASE Certifications when eligible.

Worked in Yardley, Langhorne, Bensalem, and Philadelphia. Different Nursing Homes over 4 years. I can provide more information upon interview.

• Administered attentive and compassionate personal care to residents, ensuring maintenance of comfort and preservation of dignity.
• Collaborated with nursing staff to streamline daily routines, ensuring optimal patient care delivery.
• Oversaw monitoring of vital signs and communicated changes to medical personnel without delay.
• Instructed new team members on effective resident care techniques and essential safety protocols to enhance service quality.

• Supervised over 3 to 4 children
• Work well with parents and children and their varying schedules
• Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
• Coordinated field trips as enriching experiences aligned with curricular objectives aimed at broadening children''s understanding of real-world applications.
• Assessed the effectiveness of programs and services by gathering feedback from staff, parents, and children to inform continuous improvement efforts.
• Fostered positive relationships with families through open communication channels, parent-teacher conferences, and community events.
• Provided exceptional customer service when addressing parental inquiries or concerns regarding their child''s experience at the center.
• Prepared food for children and fed them
• Played games with them
• Taught them the basics such as ABC's, counting from 1-10, basic shapes and colors
• Skills: Patient, organized, education, and excellent people skills

• Greeted customers
• Assisted them on the sales floor and in the fitting rooms
• Acquired customers sizes
• Order merchandise for customers that was not held in our store
• Upsold by adding on accessories, shoes and more outfits
• Sold credit cards to customers
• Operated the registers
• Scanned all merchandise into the register
• Folded and bagged all customers merchandise
• Searched the sales floor and fitting rooms for inventory loss
• Organized inventory and set out displays
• Worked with the shipping of our inventory
• Skills: Excellent customer service, quick to learn and improve, organized, and excellent people skills.

• I used to work as a customer service agent. I answer phones and assist customers. I enter data and pull up accounts. I look up orders and assist any way needed.
• Resolved customer inquiries through effective communication and problem-solving techniques.
• Utilized CRM software to track and manage customer interactions efficiently.
• Provided training support to new team members on company policies and procedures.
• Streamlined service processes, resulting in improved response times and customer satisfaction.
• Collaborated with cross-functional teams to enhance service delivery and operational efficiency.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Greeted customers and asked for any coupons or rain checks
• Operated the register
• Scanned all merchandise into register carefully and in a timely manner
• Scanned all coupons and or rain checks that applied to their order
• Secured all customers merchandise in bags carefully and in a timely manner
• Thanked all customers for shopping at "Browns" Shoprite
• Searched for expired merchandise and disposed from the shelves
• Promoted to
• Customer Service Clerk:
• Answered the phone
• Looking up items for customers
• Writing rain-checks for customers
• Assisting customers with their returns and exchanges
• Answer the phones and customers questions
• Directing their calls to the appropriate personnel
• Ringing up utility bills, money orders, lottery, and Western Union
• Solving issues and only escalating when necessary.
• Communicating with managers for problems I can not answer
• Communicating with other co-workers.
• Skills: Customer service, quick to learn and improve, patient, organized, and excellent people skills

• Greeted customers
• Assisted them on the sales floor and in the fitting rooms
• Acquired customers sizes
• Order merchandise for customers that was not held in our store
• Upsold by adding on accessories, shoes and more outfits
• Sold credit cards to customers
• Operated the registers
• Scanned all merchandise into the register
• Folded and bagged all customers merchandise
• Searched the sales floor and fitting rooms for inventory loss
• Organized inventory and set out displays
• Worked with the shipping of our inventory
• Skills: Excellent customer service, quick to learn and improve, organized, and excellent people skills.