Christie Printz
Philadelphia
Summary
Dynamic logistics coordinator with a proven track record at MED TEX SERVICES, excelling in scheduling coordination and operational efficiency. Adept at enhancing customer relationships and optimizing processes, I leverage strong communication skills and attention to detail to drive results and ensure seamless operations in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Logistics Coordinator
MED TEX SERVICES
06.2018 - Current
- Set schedules for [Number] staff by planning and designating shifts and hours.
- Updated management and clients on progress of production.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Acted as first point of contact and set appointments for prospective clients.
- Addressed client inquiries and updated database information.
- Screened potential customers to determine interest and requirements for products and services of company.
- Answered phone calls and answered questions from potential customers.
- Handled complaints and questions, and re-directed calls to other team members.
Appointment Scheduler
ALBERT EINSTEIN MEDICAL CENTER, CENTRAL SCHEDULING
09.2017 - 06.2018
- Perform in a high productivity, fast paced environment
- Meet deadlines and prioritize diverse responsibilities
- Documenting accurate and concisely in patient's charts
- Ability to work Scheduling of all outpatient radiology testing, pre-registration process, insurance verification, referrals, prior authorizations, co pay identifications
- Schedule for multiple locations
- Attention to detail, excellent customer service and phone skills
- Excellent communication with patients, coworkers, physicians, and manager staff
- Ability to exercise judgement and make decisions
- Knowledge of medical terminology and medical diagnostic procedures
- Resolve any scheduling and appointment verification issues for MRI, CT, Ultrasound
- Nuclear Medicine, Fluoroscopy, Interventional and Diagnostic Division system wide
- Working multiply systems GE Centricity/Powerchart
MRI SCHEDULER/RECEPTIONIST
MEDICAL IMAGING ASSOCIATES
10.2008 - 09.2015
- Provides verbal and faxed results to physician offices from transcribed reports
- Operates computer system and reports all irregularities to Manager
- Calls for service of office equipment if necessary
- Cooperates with all personnel and exhibits pleasant interpersonal and telephone skills
- Maintains a neat and orderly environment
- Attends all in service and meet Scheduled appointments in appropriate medical systemswith patients, physicians or physician office personnel
- Records patient data, physicianinformation, diagnoses and history when scheduling appointment
- Ensures proper pre-authorization from managed care organizations
- Organizes and monitors daily patient flow taking steps to fill any open slots and correctany inappropriate appointment placement information
- Confirms appointments with each patient via telephone following completion ofverification process
- Reports problems or irregularities to Manager
- Greets patients at reception desk in friendly and warm manner
- Verifies personal patient information and obtains proper signatures
- Copies all insurancecards and claim forms
- Answers phones and directs calls to correct personnel in prompt manner
- Processes request for patient reports
- 7 years' experience in receptionist, secretarial and scheduler experience in a medicalsetting
- Excellent phone and communication skills
- Data entry experience
- 40 WPM typing skills
- Knowledge of medical terminology
RECEPTIONIST
DR ANGELO DIBELLO
03.2007 - 06.2010
- Answering phones, scheduling patients for appointments
- Working one on one with the doctor
- Greeting patients and visitors
- Billing and coding
- Sending orders to labs
- Calling pharmacy renewing medications for patients
Education
Star Technical Institute Dialysis
1998
Skills
- Scheduling coordination
- Data entry accuracy
- Customer relationship management
- Operational efficiency
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Customer service
- Team building
- Spreadsheet tracking
Timeline
Logistics Coordinator
MED TEX SERVICES
06.2018 - Current
Appointment Scheduler
ALBERT EINSTEIN MEDICAL CENTER, CENTRAL SCHEDULING
09.2017 - 06.2018
MRI SCHEDULER/RECEPTIONIST
MEDICAL IMAGING ASSOCIATES
10.2008 - 09.2015
RECEPTIONIST
DR ANGELO DIBELLO
03.2007 - 06.2010
Star Technical Institute Dialysis