Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.
Overview
23
23
years of professional experience
2004
2004
years of post-secondary education
Work History
Assistant Store Manager
Aldi Inc.
Belle Vernon
01.2022 - Current
Assisted in managing daily store operations and staff schedules.
Trained team members on customer service protocols and store policies.
Oversaw inventory management and ensured accurate stock levels.
Traveled to help other Aldi locations and assisted with grand openings.
Server/Bartender Shift Manager
Olive Garden Restaurant
Uniontown
12.2012 - 03.2020
Provided exceptional dining service to enhance guest satisfaction at Olive Garden.
Assisted guests in menu selection and made personalized recommendations.
Managed multiple tables efficiently during busy dining periods.
Trained new servers on restaurant procedures and customer service standards.
Collaborated with kitchen staff to ensure timely food delivery and quality service.
Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Denny's Restaurants Franchise Association
Uniontown
03.2003 - 09.2011
Greeted and seated guests promptly while ensuring a welcoming atmosphere.
Took food and drink orders accurately using point-of-sale systems.
Delivered meals and beverages efficiently, maintaining high service standards.
Processed payments and handled cash transactions securely and accurately.
Maintained cleanliness of dining area, ensuring a tidy environment for guests.
Provided excellent customer service to ensure satisfaction.