Christina Caridi
Glenshaw
Summary
Customer-focused professional with over 10 years of experience in fast-paced retail and food service environments. Skilled in leadership, training, and providing exceptional customer service with strong communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Merchandising Manager
Dollar Tree
10.2025 - Current
- Analyzed market trends to optimize product assortment and enhance customer satisfaction.
- Developed and executed merchandising strategies to increase store sales and profitability.
- Collaborated with cross-functional teams to streamline inventory management processes.
- Trained and mentored team members on effective merchandising techniques and best practices.
- Led initiatives for seasonal promotions, increasing foot traffic and sales during peak periods.
- Optimized store displays and appearance via strategic merchandising.
Assistant Manager
Dollar Tree
11.2024 - 10.2025
- Training, coaching, motivating, and evaluating employees, and fostering a productive work environment
- Implemented strategies and solutions for improvement of the day to day
- Quickly identified customers need’s and helped them to find a solution
Cashier
Dollar Tree
06.2023 - 01.2024
- Accurately process sales transactions (cash, card, check) while maintaining efficiency in a high-volume environment.
- Assist customers in locating products and resolving inquiries.
- Train new employees on register operations and customer service practices.
- Maintain checkout area cleanliness and stock inventory.
Apparel Associate
Walmart
11.2020 - 05.2022
- Delivered high-quality customer service while assisting multiple shoppers simultaneously.
- Organized merchandise, maintained stockroom, and ensured displays met company standards.
- Supported shipment processing and replenishment on a weekly basis.
- Maintained department cleanliness and presentation throughout shifts.
Department Manager
Walmart
02.2020 - 10.2020
- Oversaw sales, merchandising, and markdowns for assigned departments.
- Supervised and trained a team of 6 associates in sales and customer service.
- Fostered strong customer and associate relationships, ensuring positive shopping experiences.
- Managed inventory receiving, stocking, and organization.
Fitting Room Attendant
Walmart
08.2019 - 01.2020
- Assisted customers with fitting room access and inquiries.
- Maintained presentation of apparel through folding, sorting, and organizing merchandise.
- Provided support on the sales floor and over the phone.
Cook / Cashier
Burger King
06.2009 - 05.2019
- Prepared and fulfilled customer orders in a fast-paced environment.
- Trained new employees on kitchen and cashier procedures.
- Delivered excellent customer service and resolved issues quickly and professionally.
- Handled cash and credit transactions with accuracy.
- Maintained compliance with sanitation and safety standards.
Education
AS - Criminal Justice, Computer Forensics
Community College of Allegheny County
Pittsburgh, PA01.2021
AS - General Studies
Community College of Allegheny County
Pittsburgh, PA01.2016
HS - High School Diploma
Shaler Area High School
Glenshaw, PA01.2013
Skills
- Customer Service & Sales: Over 10 years of experience providing high-quality customer service and sales assistance in retail and food service environments
- Leadership & Training: Experienced in supervising and training staff, including new employee onboarding and team management
- Cash Handling & POS Systems: Skilled in accurately processing cash, card, and check transactions in high-volume settings
- Time Management & Multi-tasking: Proven ability to manage multiple tasks efficiently in fast-paced environments
- Problem-Solving & Conflict Resolution: Adept at resolving customer issues promptly and maintaining positive relationships
- Strong Communication & Interpersonal Skills: Effective communicator with ability to build rapport with customers, staff, and management
Timeline
Merchandising Manager
Dollar Tree
10.2025 - Current
Assistant Manager
Dollar Tree
11.2024 - 10.2025
Cashier
Dollar Tree
06.2023 - 01.2024
Apparel Associate
Walmart
11.2020 - 05.2022
Department Manager
Walmart
02.2020 - 10.2020
Fitting Room Attendant
Walmart
08.2019 - 01.2020
Cook / Cashier
Burger King
06.2009 - 05.2019
HS - High School Diploma
Shaler Area High School
AS - General Studies
Community College of Allegheny County
AS - Criminal Justice, Computer Forensics
Community College of Allegheny County