- Enjoying the art of baking and pastry-making, experimenting with recipes
- I have a passion for photography and editing photos
- Creative Writing
- Avid Reader
- Animal Care
- Watching Movies and TV Shows
Christina Culhane
Levittown
Summary
I have been grateful to the jobs that I've had in which I was able to experience and gain knowledge in each field. I haven been told by costumers and managers that I am a great worker. Retail Sales Associate with about a 1 years’ worth of retail apparel, and shoes; also 4 years in jewelry sales. I enjoyed helping customers find products to meet their needs. Was able to be flexible with schedule. Helped a lot in processing and learning about the products. Worked well with co-workers.
Have 8 years’ experience in Data Entry/Digital Data work in an office environment. While fulfilling my role, was also a Learning Ambassador for our company. Through patience, learning and perseverance, was able to become a team lead, and then Supervisor of the Digital Data team. Able to effectively lead my team to reaching their goals each month. Have 3 years experience in giving performance reviews.
Overview
14
14
years of professional experience
Work History
Digital Data Supervisor
MMIT
06.2022 - Current
- Established and managed key performance indicators to measure and improve processes, systems and data.
- Enhanced data accuracy by implementing rigorous quality control measures and monitoring processes.
- Collaborated with IT department to troubleshoot and address system issues for seamless operation.
- Provided ongoing support and guidance to junior team members, fostering a collaborative work environment conducive to professional growth.
- Managed a team of data entry specialists, ensuring timely completion of projects and maintaining high-quality standards.
- Played an instrumental role in the identification and rectification of critical flaws within existing systems processes.
- Developed training materials to improve employee performance and understanding of company''s data systems.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Digital Data Lead
MMIT
02.2020 - 06.2022
- Optimized data workflows for increased efficiency and reduced processing times, streamlining team operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Designed comprehensive training materials to enhance team knowledge in key areas
- Skilled at working independently and collaboratively in a team environment.
- Proactively identified potential risks associated with current systems and processes, proposing actionable solutions to mitigate any adverse impact.
- Proven ability to learn quickly and adapt to new situations.
- Reduced errors in reporting by introducing checks and balances into the system infrastructure.
- Excellent communication skills, both verbal and written.
- Enhanced data quality by implementing rigorous validation processes and data management protocols.
- Worked well in a team setting, providing support and guidance.
- Established strong relationships with cross-functional teams to facilitate seamless collaboration on data-driven initiatives.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Mentored junior analysts in best practices for data handling and analysis, elevating their expertise and productivity levels.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Oversaw a team responsible for maintaining up-to-date documentation related to all aspects of the company's data.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Data Entry/Digital Data Technician
MMIT
08.2016 - 02.2020
- Updated data to be current
- Verify outdated data and updated as needed
- Became adapt in recognizing differences between documents and enter them accordingly
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Able to import data to keep up to date information for clients
- Worked effectively in fast-paced environments.
- Learning Ambassador for the company, to help integrate new team members into our environment
- Worked efficiently and quickly to get work done in a timely fashion
- Adapted to working with big group of team members to working with a very small team
- Worked overtime when needed
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Sales Associate
Zale’s Jewelers
07.2014 - 01.2018
- Described use and operation of merchandise to customers
- Opened and closed the store, including counting cash, opening and closing cash registers
- Placed special merchandise orders for customers
- Shared product knowledge with customers while making personal recommendations
- Demonstrated that customers come first by serving them with a sense of urgency
- Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Support Team
Macys
10.2013 - 01.2014
- Processed and placed merchandise
- Inventory
- Placed signs
- Floor changes
- Described use and operation of merchandise to customers
- Shared product knowledge with customers while making personal recommendations
- Worked as a team member to provide the highest level of service to customers
- Verified that all merchandising standards were maintained on a daily basis
Sales Associate
Rainbow Inc.
03.2011 - 01.2012
- Processed and placed merchandise on floor
- Greeted customers
- Received and processed cash and credit payments for in-store purchases
- Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions
Education
Associates Degree - Liberal Arts: Humanities
Bucks County Community College
05.2015
Skills
- Approachable and flexible
- Reliable and dependable
- Fast learner
- Comfortable with technology
- Work well with a team
- Good worker
- Good with people
- Data management
- Quality assurance
- Team leadership
- Collaboration skills
- Performance evaluation
Interests
Timeline
Digital Data Supervisor
MMIT
06.2022 - Current
Digital Data Lead
MMIT
02.2020 - 06.2022
Data Entry/Digital Data Technician
MMIT
08.2016 - 02.2020
Sales Associate
Zale’s Jewelers
07.2014 - 01.2018
Support Team
Macys
10.2013 - 01.2014
Sales Associate
Rainbow Inc.
03.2011 - 01.2012
Associates Degree - Liberal Arts: Humanities
Bucks County Community College
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