Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTINA Deczynski

Bushkill

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success.

Overview

13
13
years of professional experience

Work History

Office Manager

Marmiro Stones
08.2024 - 07.2025
  • Opened Design Studio daily
  • Made sure all beverages and snacks were stocked
  • Stocked literature in the showroom
  • Ordered lunch for meetings
  • Prepared, packaged, and shipped natural stone samples to clients and sales representatives
  • Calculated total weekly meeting count for all the Sales Representatives and posted to teams
  • Updated the Trailer Log for Sales Representatives daily in Excel
  • Prepared and mailed out marketing mailers as needed
  • Filtered office mail and packages
  • Maintained and updated the Daily Update Checklist
  • Monitored inventory levels, ensuring timely procurement of office supplies for the NJ office
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Made sure all silverware and dishes are clean and organized.
  • Assisted with events and personally invited clients via email and phone
  • Closed the studio showroom daily at the end of the day
  • Handled incoming calls and inquiries with professionalism, providing accurate information to clients and staff.
  • Provided administrative support for special projects, contributing to overall departmental goals and initiatives.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Receptionist/ Office Assistant

Master Printing
09.2021 - 09.2023
  • Proficient in the use of MS Office and MS Word
  • Excellent filing skills and record keeping by performing data entry for client orders
  • Providing administrative support to general office manager
  • Monitor and respond to client emails/ telephone calls
  • Answer telephone inquiries in a professional manner
  • Direct telephone calls to the appropriate individual
  • Create and coordinate packing slips for outgoing client orders
  • Create quotes for printing projects for new and existing clients

Dispensary Agent

Ascend Wellness Group
04.2021 - 09.2021
  • Help patients find medical cannabis strains that may help with their ailments
  • Check patients into dispensary
  • Process sales transactions at POS and remove patients allotments from the state website
  • Provide a welcoming experience for patients coming into the dispensary

Guest Service Agent

Highgate Hotels L.P.
01.2014 - 08.2014
  • Provide guest assistance including recommendations for tourist attractions
  • Streamlines check-in process to decrease wait times and increase customer satisfaction
  • Assisted guest with check-in, account inquiries and any additional services needed
  • Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism
  • Greeted guest at front deck and engaged in pleasant conversations while managing check-in process
  • Investigates challenges and sources of dissatisfaction to offer timely resolution
  • Recommended hotel services or amenities that guests may find useful
  • Communicated issues regarding guest rooms to house keeping services and maintenance personnel
  • Maintained transaction security by verifying payment cards against identification
  • Maintained financial accuracy by collecting deposits, feeds and payments
  • Doubletree by Hilton Financial

Sales Associate

Bra Smyth-New York
01.2013 - 01.2014
  • Organizing store inventory to maintain visual appeal, engage customers and promote specific merchandise
  • Maintained organized, presentable merchandise to drive continuous sales
  • Maintained records related to sales, returns and inventory availability
  • Educated customers on promotions to enhance sales
  • Answered customer questions regarding specific sizing needs
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance

Education

Bachelor of Arts - Communication Studies, Women's Studies

Kutztown University of Pennsylvania
Kutztown, PA
12.2011

Skills

  • Customer service
  • Office administration
  • Data entry
  • Supply management

Timeline

Office Manager

Marmiro Stones
08.2024 - 07.2025

Receptionist/ Office Assistant

Master Printing
09.2021 - 09.2023

Dispensary Agent

Ascend Wellness Group
04.2021 - 09.2021

Guest Service Agent

Highgate Hotels L.P.
01.2014 - 08.2014

Sales Associate

Bra Smyth-New York
01.2013 - 01.2014

Bachelor of Arts - Communication Studies, Women's Studies

Kutztown University of Pennsylvania

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CHRISTINA Deczynski