Christina Doemel
Pittsburgh,Pa
Summary
Proven leader and dedicated professional with a track record of enhancing customer service and reducing costs at Kittanning Country Club. Leveraged strong work ethic and team leadership to develop successful promotions and strengthen vendor relationships, achieving significant inventory cost savings. Well-rounded handling the restaurants day-to-day operations, with expertise in ServSafe regulations, inventory management, and food preparation. Extremely successful in case management in building relationships and evaluating client needs. Advocating for clients while coordinating services with all agencies to develop extensive care plans.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bar Manager
Kittanning Country Club
03.2024 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Controlled labor costs and budgeted inventory while maintaining budget limits in a quarterly basis.
- Developed and implemented successful bar promotions to generate increased revenue.
- Strengthened vendor relationships that lead to to cost reduction in inventory spending.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Service Professional CCP
Longhorn Steakhouse
09.2009 - 06.2024
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction
- Follow all ServSafe regulations while prepping daily menu items ensuring restaurant is stocked for the day.
- Monitor all labor and sales goals for the day.
Server/Bartender
Longhorn Steakhouse
11.2005 - 06.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed the company's core values and loyalty rules.
- Provide exceptional customer service to ensure each guest has a memorable expreience
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Prepare beverages for the bar and restaurant patrons while maintaining a clean sanitary bar area
- Prepare beverages as directed from recipe to ensure consistency across the brand.
Mental Health Targeted Case Manager
Family Services of Western Pennsylvania
06.2006 - 09.2009
- Developed strong working relationships with colleagues from various disciplines to facilitate seamless coordination of care for shared clients.
- Ensured client rights were protected and upheld by adhering to ethical guidelines, confidentiality regulations, and professional standards in all aspects of case management practice.
- Educated clients on available resources and their rights within the system, empowering them to advocate for themselves effectively.
- Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs.
- Advocated on behalf of clients when faced with challenges or obstacles impeding their progress towards goals.
- Managed caseloads efficiently while maintaining high-quality service delivery standards.
- Coordinated care transitions between various providers, minimizing gaps in service provision for clients.
Education
Bachelor of Arts - Sociology
Indiana University of Pennsylvania
Indiana, PASkills
- Customer service
- Strong work ethic
- Team leadership
- Responsible alcohol service
- Staff scheduling
- Customer relationship building
- Client Advocacy
Certification
- RAMP
- PATCH
- FBI Criminal History Clearance
Timeline
Bar Manager
Kittanning Country Club
03.2024 - Current
Service Professional CCP
Longhorn Steakhouse
09.2009 - 06.2024
Mental Health Targeted Case Manager
Family Services of Western Pennsylvania
06.2006 - 09.2009
Server/Bartender
Longhorn Steakhouse
11.2005 - 06.2024
Bachelor of Arts - Sociology
Indiana University of Pennsylvania
Similar Profiles
Angelo CampigliaAngelo Campiglia
Caddy at Colonia Country Club/Echo Lake Country ClubCaddy at Colonia Country Club/Echo Lake Country Club
Rachel RyanRachel Ryan
Restorative RN Manager at Kittanning Care CenterRestorative RN Manager at Kittanning Care Center
Shaylee GaynorShaylee Gaynor
Certified Nursing Assistant at Kittanning Care CenterCertified Nursing Assistant at Kittanning Care Center