Christina Pease
Beaver Falls
Summary
Dynamic Retail Manager with extensive experience at Giant Eagle, excelling in inventory control and customer service. Proven track record of enhancing sales through strategic merchandising and effective team training. Recognized for implementing loss prevention measures that significantly improved profitability while fostering a collaborative environment to elevate customer satisfaction.
Overview
28
28
years of professional experience
Work History
Retail Manager
Giant Eagle
08.1997 - Current
- Oversaw daily store operations, ensuring compliance with company standards.
- Managed inventory levels and implemented effective replenishment strategies.
- Trained and mentored staff on customer service excellence and operational procedures.
- Developed promotional displays to enhance product visibility and drive sales.
- Analyzed sales data to identify trends and optimize merchandising strategies.
- Implemented loss prevention measures to minimize shrinkage and improve profitability.
- Collaborated with cross-functional teams to streamline processes and enhance efficiency.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Floral Specialist
Giant Eagle
01.2018 - 06.2019
- Designed and arranged floral displays for various occasions, enhancing visual appeal and customer satisfaction.
- Assisted customers in selecting appropriate floral arrangements, providing expert advice on care and maintenance.
- Maintained inventory of flowers and supplies, ensuring freshness and availability for daily operations.
- Collaborated with team members to execute large orders for events, ensuring timely delivery and setup.
Education
High School Diploma - Business Accountancy
Beaver Falls High School
Beaver Falls, PA06.1997
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Visual merchandising
- Complaint resolution
- Strategic selling
- Team training and development
- Budget planning
- Merchandise planning
- Marketing strategy
- Quality assurance
- Staff management
Timeline
Floral Specialist
Giant Eagle
01.2018 - 06.2019
Retail Manager
Giant Eagle
08.1997 - Current
High School Diploma - Business Accountancy
Beaver Falls High School