Christina Pickett

• Bridge the gap between technical security teams and business stakeholders, ensuring that security initiatives align with business objectives and regulatory requirements.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Offered input for complex documents to support client-ready final versions.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Ensures an organization adheres to the Health Insurance Portability and Accountability Act (HIPAA) regulations
• Track progress, maintain dashboards daily, send reports with daily metrics and KPI statuses.
• Present all technical findings and metrics in a business friendly manner for internal and external users.
• Process of addressing and resolving security vulnerabilities related to sensitive information, like passwords and API keys, within a system

Notable Projects:

• Cybersecurity Insurance Implementation
• NetSuite Deployment
• HIPAA Compliance Implementation
• Aviation School Cybersecurity Implementation
• AWS Secrets Implementation and on going management
• ABM platform rule out
• DUO platform rule out

• Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.
• Developed tools to lessen or eliminate operational burdens for teammates, expediting initial development and software patch iterations.
• Collaborated with content acquisition teams to verify licensing and ownership of digital assets incorporated into Entra, mitigating liabilities.
• Provided initial support on software tickets submitted for NetSuite, Office, Sage50, Quickbooks, etc., maintaining resolution rate of 95%.