Christina Reilly
Olyphant
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Looking to contribute to team and organizational success by achieving positive results.
Overview
18
18
years of professional experience
Work History
Operations Manager
DHL
06.2025 - Current
- Coordinate daily operations to ensure timely delivery of packages and maintain service excellence.
- Implement process improvements that enhance workflow efficiency and reduce operational delays.
- Train team members on safety protocols and operational standards, fostering a culture of compliance.
- Monitor Key performance indicators to ensure contractual compliance is met.
- Empower employees to take ownership of their responsibilities for increased accountability and improved performance outcomes.
- Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Foster a safe environment for employees to feel valued and heard.
- Develop and maintain relationships with external vendors, customers, and suppliers.
Operations Supervisor
Sanofi US
06.2021 - 06.2025
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Streamlined workflow processes, enhancing efficiency and reducing operational delays.
- Mentored and trained new staff on best practices and operational procedures.
- Implemented process improvements that elevated team performance and productivity.
- Developed training materials to enhance employee understanding of operational protocols.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Ensured quality assurance was maintained throughout the picking and packing process of medication shipped to patients and customers.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
Operations Coordinator
Sanofi US
05.2019 - 06.2021
- Managed daily task assignments to ensure efficient workflow and timely completion of projects.
- Coordinated logistics for multiple tasks, improving overall operational efficiency.
- Developed training materials that improved training efficiency for new hires.
- Provided excellent customer service, addressing concerns promptly and professionally.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Coordinated efforts between departments to streamline communication and workflow organization.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled procure tasks and invoices.
Team Leader
Sanofi US
04.2018 - 05.2019
- Provided assistance to supervisors leading a team to enhance skills and promoting professional development.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Developed training programs that increased employee engagement and retention rates.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Helped set and manage objectives for quality, productivity and compliance.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
Warehouse Generalist
Sanofi US
01.2017 - 04.2018
- Operated forklifts and pallet jacks to efficiently move products.
- Managed inventory accuracy through regular cycle counts and stock reconciliations.
- Maintained proper storage conditions for perishable items, minimizing spoilage and waste.
- Consistently met or exceeded performance goals in areas of productivity, accuracy, and safety, setting a positive example for fellow team members.
- Reduced order processing times through effective organization and prioritization of tasks.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Verified quantity, GMID, and batch numbers of medication against packing list prior to shipping.
Warehouse Supervisor
Ritztex
02.2008 - 01.2017
- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on proper inventory handling and equipment use.
- Implemented process improvements that enhanced order fulfillment speed and accuracy.
- Coordinated logistics for inbound and outbound shipments to optimize delivery schedules.
- Managed inventory control systems, ensuring accurate stock levels and timely replenishment.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
Education
High School Diploma -
Lackawanna College
Scranton, PASkills
- Warehouse operations management
- Customer service
- Employee development
- Safety oversight
- Quality assurance
- Logistics coordination
- KPI tracking
- Problem Solving
- Multitasking and organization
- Warehouse management systems
- Strong work ethic
- Attention to detail
Timeline
Operations Manager
DHL
06.2025 - Current
Operations Supervisor
Sanofi US
06.2021 - 06.2025
Operations Coordinator
Sanofi US
05.2019 - 06.2021
Team Leader
Sanofi US
04.2018 - 05.2019
Warehouse Generalist
Sanofi US
01.2017 - 04.2018
Warehouse Supervisor
Ritztex
02.2008 - 01.2017
High School Diploma -
Lackawanna College