Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christine Banfield

Mars,PA

Summary

Dynamic and dedicated professional with a strong hospitality background from Il Pizzaiolo, excelling in customer service and communication. Proven ability to enhance client satisfaction through effective upselling techniques and meticulous attention to cleanliness. Skilled in developing tailored solutions, ensuring a safe and welcoming environment for both patrons and pets.

Overview

4
4
years of professional experience

Work History

Server

Il Pizzaiolo
06.2021 - Current
  • Deliver exceptional customer service, ensuring satisfaction for diverse clientele.
  • Manage multiple tables efficiently, prioritizing tasks to enhance dining experience.
  • Collaborate with kitchen staff to ensure timely food preparation and delivery.
  • Train new servers on restaurant procedures and menu offerings for improved performance.
  • Perform opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
  • Implement upselling techniques that increase average check size through effective communication skills.
  • Work with POS system to place orders, manage bills, and handle complimentary items.

Pet Sitter

Self Employeed
01.2024 - Current
  • Provide personalized pet care services, ensuring safety and well-being of animals in owner's absence.
  • Develop customized feeding and exercise plans tailored to individual pet needs and behaviors.
  • Manage multiple pet sitting appointments, maintaining schedules and adhering to client instructions efficiently.
  • Communicate regularly with pet owners, providing updates on pets' health and behavior during visits.
  • Prepare food and water following instructions from pet owners.
  • Give animals proper attention to promote secure environment in owner's absence.
  • Maintain a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Clean out and scoop litter trays and food and water bowls to provide clean environment for pets.

House Cleaner

Self Employed
01.2025 - Current
  • Manage weekly/bi-weekly/monthly and deep cleaning tasks, ensuring high standards of cleanliness and organization.
  • Develop customized cleaning plans based on client preferences and specific needs.
  • Utilize a variety of cleaning products and tools to achieve optimal results while maintaining safety protocols.
  • Conduct regular inspections to maintain quality control and address any client concerns promptly.
  • Create spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfect and mop bathrooms to keep facilities sanitary and clean.
  • Mop hardwood, laminate, ceramic, vinyl, glass and wood surfaces.

Education

Bachelor of Science - Archeology

Dickinson College
Carlisle, PA

Veterinary Assistant Certificate - Veterinary Science

Penn Foster Career School
Scranton, PA
06-2014

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Hospitality background
  • Communication

Languages

English
Native or Bilingual
French
Elementary

Timeline

House Cleaner

Self Employed
01.2025 - Current

Pet Sitter

Self Employeed
01.2024 - Current

Server

Il Pizzaiolo
06.2021 - Current

Bachelor of Science - Archeology

Dickinson College

Veterinary Assistant Certificate - Veterinary Science

Penn Foster Career School

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Christine Banfield