Christine Dixon
Lancaster
Summary
Service-oriented professional with 10+ years of experience creating exceptional client experiences across retail, events, and creative industries. Adept at relationship-building, small-business operations, and team coordination. Combines an entrepreneurial spirit with strong organizational and communication skills. Passionate about helping others through meaningful interactions, efficient operations, and personalized service in a face-to-face setting.
Overview
2026
2026
years of professional experience
Work History
Co-Owner / Operations Lead
Ramp Up Skateboarding
2022 - Current
- Handled all client inquiries and registration scheduling for a youth-focused community program, maintaining a high level of customer satisfaction.
- Coordinated program logistics and secured successful partnerships with local schools and community centers to expand community engagement.
- Oversaw daily operations, ensuring efficient workflow and high-quality customer service standards.
Owner / Calligrapher
Haven & Hasbrook
01.2017 - Current
- Delivered personalized, high-touch client service for 50+ weddings and special events, managing expectations and timelines from initial consultation to final delivery.
- Partnered effectively with vendors, event planners, and customers to ensure smooth coordination and a cohesive final product.
- Managed all business operations including scheduling, invoicing, vendor contracts, quality control, and customer communications.
Senior Project Manager Roles (Remote)
Awesome Motive, Realtime Media, O3 World, WebDevStudios
01.2016 - 2025
- Harnessed strong organizational skills to manage timelines, priorities, and communication across cross-functional teams in software and digital campaign development.
- Strengthened client relationships through proactive communication and dependable delivery, resulting in increased trust and retention.
- Utilized process improvement skills to streamline workflows and improve team efficiency across multiple remote organizations.
Store Associate
The Paperia
01.2014 - 01.2016
- Provided expert, personalized service to customers, offering design recommendations for stationery, invitations, and specialty products to drive custom order sales.
- Managed daily retail operations including cash handling, inventory tracking, restocking, placing supply orders, and meticulous opening/closing procedures.
- Acted as the primary point of contact for custom order clients, managing order fulfillment and communication.
Education
Bachelor of Science - Digital Media
Drexel University
Skills
- Client Consultation
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Operations management
- Systems management
- Scheduling & Coordination
- Inventory Management
- Team Leadership
- Process Improvement
- Relationship Building
Timeline
Owner / Calligrapher
Haven & Hasbrook
01.2017 - Current
Senior Project Manager Roles (Remote)
Awesome Motive, Realtime Media, O3 World, WebDevStudios
01.2016 - 2025
Store Associate
The Paperia
01.2014 - 01.2016
Co-Owner / Operations Lead
Ramp Up Skateboarding
2022 - Current
Bachelor of Science - Digital Media
Drexel University