Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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CHRISTINE GADDIE

PHILADELPHIA,PA

Summary

Experienced sales professional with a strong background in luxury sales and strategic development. Demonstrated success in exceeding sales goals and cultivating robust client relationships for over 18 years in Philadelphia and the surrounding counties. Advanced presentation and communication skills; product knowledge, marketing, and promoting products effectively. Proficient in monitoring budgets, preparing financial reports, and implementing effective operating practices.

Overview

12
12
years of professional experience

Work History

Regional Sales Specialist

The Battery/ Residences At The Bellevue
02.2024 - Current
  • Works closely with owners and developers to increase regional sales through targeted marketing and client relationship building by developing and executing sales plans for consistent revenue growth.
  • Maximized property exposure by frequently interfacing with prospective customers to achieve 70% occupancy in six months with gross sales of more than $3.2M against and industry standard of 50% in six months.
  • Oversees daily leasing operations in compliance with company standards while managing sales team and providing coaching.
  • Records and updates resident and listing database promptly and accurately while enhancing client experience with timely follow-ups and updates.
  • Advertise homes, conducts property tours to high profile clientele, and supports property transactions through appointment coordination and showings for both residential and commercial clients
  • Manages a diverse account portfolio with effective communication and issue resolution while creating persuasive marketing materials to boost sales by expanding buyer network via industry events and community outreach.

Realtor

Elfant Wissahickon Realtors
01.2015 - Current
  • Closed over $10 Million in individual sales with over 200 transactions (20 per year) against an industry standard of 12 transaction per year, contributing to the success of the brokerage by consistently meeting or exceeding sales targets.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills by providing expert advice on property values, guiding clients to making informed decisions when buying or selling homes.
  • Generates leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community in local CDCs.
  • Collaborated with other agents to ensure timely closings and successful transactions by streamlining contract negotiations and meticulously reviewing documents and communicating clearly with all involved parties.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Continuously delivers best practices while abiding by the National Association of Realtors Code of Ethics

Property Manager

Alterra Property Group
08.2022 - 03.2023
    • Managed a diverse portfolio of properties, maintaining high occupancy rates and minimizing vacancies.
    • Implemented targeted marketing initiatives that effectively promoted available properties and attracted prospective tenants.
    • Enhanced community engagement within managed properties by organizing events and fostering an inclusive environment for all residents.
    • Coordinated with architects, developers, contractors on new construction projects ensuring timely completion within budget constraints.
    • Administered operations to handle needs of more than 250 tenants across seven Philadelphia based multi-family and commercial properties.
    • Conducted regular inspections to ensure compliance with local regulations and maintain the overall condition of each property and coordinated maintenance activities, including preventative measures and timely repairs to minimize disruption to tenants.
    • Established positive relationships with tenants, property owners, and stakeholders by providing exceptional customer service.
    • Oversaw annual budget preparation and long-term financial planning, ensuring the properties remained financially stable.

ASSISTANT PROPERTY MANAGER

THE HANOVER CO.
05.2017 - 12.2020
  • Filled 339 vacancies to 95% occupancy in 18 months against an industry standard of 24 months
  • Maintained accurate records of all transactions for 678 luxury apartment homes, ensuring timely reporting to senior management and owners
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Organized community events to foster positive relationships between tenants and build sense of community.
  • Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Leasing Manager

Equinox Management & Construction
04.2015 - 05.2017
  • Increased renewals by 39% in 12 months against an industry standard of 25%
  • Streamlined the leasing process for over 500 off campus student housing apartment homes for efficiency by implementing an online application system.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
  • Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
  • Coordinated move-in logistics for new residents, easing their transition into their new homes while maintaining a smooth workflow within the office environment.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Managed daily and weekly marketing and leasing plans.
  • Monitored performance of individual leasing agents and coached on successful strategies.

Brand Ambassador

FENDI / Saks Fifth Avenue
11.2012 - 03.2015
  • Achieved top sales performance by consistently surpassing monthly targets by 30% Y-O-Y and generating $500,000 annual revenue.
  • Managed Client Relationships: Cultivated and maintained strong relationships with high-end clientele, offering personalized service and luxury experiences that aligned with Fendi’s brand standards.
  • Maintained Product Expertise: Held an in-depth knowledge of Fendi’s collections, including new releases, and effectively communicated product details, brand heritage, and craftsmanship to clients.
  • Represented Luxury Brand: Embodied the Fendi brand by delivering exceptional service, showcasing sophisticated style, and maintaining a polished and professional appearance.
  • Acquired and Retained Clients: Proactively identified and engaged with potential high-value clients, employing clienteling strategies to drive repeat business and build a loyal customer base.
  • Collaborated on Visual Merchandising: Worked with the visual merchandising team to ensure Fendi products were displayed in an appealing manner that attracted clientele and promoted key collections.
  • Coordinated Events: Assisted in the planning and execution of in-store events and private client appointments, ensuring a luxury experience that enhanced client engagement and brand loyalty.
  • Analyzed Market Trends: Stayed informed about industry trends, competitor activities, and client preferences to provide feedback that supported Fendi’s positioning in the luxury market. –
  • Mentored and Trained Staff: Mentored junior staff, sharing sales techniques, product knowledge, and best practices to elevate overall team performance and brand representation.

Education

Real Estate Licensure Completion - Real Estate

Temple University
Philadelphia, PA
01.2015

Bachelor of Arts - Political Science And Criminal Justice

Temple University
Philadelphia, PA
05.2006

Skills

  • Sales Presentations
  • Territory Management
  • Sales Strategy Development
  • Leads Prospecting

Affiliations

  • National Association of Realtors (NAR), general member
  • Greater Philadelphia Association of Realtors (GPAR), diversity, equity & inclusion committee member
  • The National Association of Real Estate Brokers (NAREB), general member
  • Alpha Kappa Alpha, Sorority, Incorporated, general member
  • Jack and Jill of America, Incorporated, executive board member

Timeline

Regional Sales Specialist

The Battery/ Residences At The Bellevue
02.2024 - Current

Property Manager

Alterra Property Group
08.2022 - 03.2023

ASSISTANT PROPERTY MANAGER

THE HANOVER CO.
05.2017 - 12.2020

Leasing Manager

Equinox Management & Construction
04.2015 - 05.2017

Realtor

Elfant Wissahickon Realtors
01.2015 - Current

Brand Ambassador

FENDI / Saks Fifth Avenue
11.2012 - 03.2015

Real Estate Licensure Completion - Real Estate

Temple University

Bachelor of Arts - Political Science And Criminal Justice

Temple University

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CHRISTINE GADDIE