CHRISTINE GIURLANDA
Lake Ariel
Summary
Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Bracesetters
07.2024 - Current
- Checked patients in/out and procedures
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Supported office operations by scheduling appointments and managing phone lines effectively.
Client Operations Manager
Unlimited 1 INC
07.2022 - 07.2024
- Obtained information, estimates, and contracts for clients projects, scheduled projects, collected payments
- Built relationships with clients and formed business relationships
- Kept Inventory on equipment
- Bookkeeping/Payroll for employees
Account Manager
Precision Painting Plus LLC
09.2020 - 07.2022
- Managed a variety of territory estimators sales
- Obtained information for clients projects, scheduled projects, payments
- Received signed contracts and built relationships with each client
- Head of training new employees
Lead Patient Representative
ENT and Allergy Associates
05.2015 - 07.2020
- Obtained demographics, collect copays, authorized procedures, scheduled appointments, verified insurance/ referrals while checking patient in or out
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
Education
Medical Assistant Program -
Sanford Brown Institute
Garden City, NY03.2015
High School Diploma -
Sewanhaka High School
Floral Park, NY06-2004
Skills
- EMR & Next Gen proficient
- Teamwork and collaboration
- Time management skills
- Verbal and written communication
- Problem-solving
- Strong work ethic
- Data entry
- Schedule management
Timeline
Scheduling Coordinator
Bracesetters
07.2024 - Current
Client Operations Manager
Unlimited 1 INC
07.2022 - 07.2024
Account Manager
Precision Painting Plus LLC
09.2020 - 07.2022
Lead Patient Representative
ENT and Allergy Associates
05.2015 - 07.2020
Medical Assistant Program -
Sanford Brown Institute
High School Diploma -
Sewanhaka High School
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