Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Cline

Grove City

Summary

To prove to my future employers my vast range of abilities and critical thinking skill set. I excel in communicating and managing, even in crisis and critical situations.

Diligent Communicator with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

23
23
years of professional experience

Work History

TSR/CSR

InspiriTec Remote
- Current

CSR

TTEC
07.2020 - 09.2021
  • Bank of America Customer Service

TSR

Armstrong Cable
12.2018 - 05.2021
  • ISP Tech Support

CO/Cook

Mercer County Jail
07.2005 - 05.2015
  • Care Custody and Control of Inmates

Line Cook

Red Lobster
01.2003 - 07.2005
  • Head Line Cook/Ran Service

Education

Associate in Applied Science -

Butler, PA
06.2019

Associate in Specialized Technology Degree - undefined

Winner Institute of arts and science
Transfer, PA
06.2004

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Call center experience
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Complaint resolution
  • Payment processing

Timeline

CSR

TTEC
07.2020 - 09.2021

TSR

Armstrong Cable
12.2018 - 05.2021

CO/Cook

Mercer County Jail
07.2005 - 05.2015

Line Cook

Red Lobster
01.2003 - 07.2005

TSR/CSR

InspiriTec Remote
- Current

Associate in Specialized Technology Degree - undefined

Winner Institute of arts and science

Associate in Applied Science -

Christopher Cline