CHRISTOPHER FRANCIS
Burgettstown
Summary
To obtain a position in a fast-growing organization that will utilize both my current skills as well as present new challenges and provide opportunities for advancement.
Overview
24
24
years of professional experience
Work History
FLIGHT ATTENDANT
REPUBLIC AIRWAYS
05.2023 - Current
- Responsible for all in-cabin duties: performing all regulatory and assigned cabin duties with constant attention to guests while providing a safe and comfortable onboard experience; maintaining thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operating all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds; providing food and beverages to passengers; maintaining a neat and orderly cabin environment; performing inflight sales and promotional duties as assigned; performing any additional duties as assigned or required
RIDESHARE DRIVER
UBER / LYFT
06.2017 - Current
- Responsible for transporting passengers to their destinations safely and efficiently
- Consistently maintained a 5-star rating after completing more than 7,000 rides
PROPERTY SERVICE PROFESSIONAL
JONES LANG LaSALLE
03.2010 - 07.2019
- Multiple duties including answering inbound calls and creating work orders for commercial facility management requests, processing work orders created through online self-service website for similar requests as well as processing work order e-mails in Microsoft Outlook
- Further duties included emergency dispatch and coordination of vendors for various commercial property emergencies
- Also responsible for training new employees and compiling various reports
CAREGIVER
PRIVATE IN-HOME CAREGIVER
03.2007 - 02.2010
- Served as primary in-home caregiver for elderly double knee replacement patient
- Duties included transportation to and from medical appointments, medication management and distribution, personal shopping and meal preparation as well as scheduling and coordinating therapy and medical appointments
SPECIAL RECEIVE PROBLEM SOLVER
AMAZON.COM
06.2004 - 02.2007
- Responsible for prevention of and problem solving of improperly shipped inventory and customer orders for world’s largest Internet retailer
- Duties included troubleshooting a wide variety of tracking and quality control issues and maintaining databases detailing these findings
- Also assisted in fulfilling customer orders in a warehouse environment and seeing orders through from initial placement to being packaged and shipped to customers
- Aided in relocating and revamping Amazon.com’s music, video, and DVD section, with Amazon eventually becoming the largest online music/video/DVD retailer
SENIOR TICKET AGENT
AIR TICKETS
06.2002 - 05.2004
- Leading sales agent for international wholesale airfare broker
- Duties included making air travel reservations for clients, assisting clients in all facets of leisure and business travel as well as performing all standard call center responsibilities
- Also responsible for recording and presenting sales data to superiors
- Received commendation for highest monthly sales
TRAVEL AGENT
FLIGHT CENTRE
03.2001 - 06.2002
- Duties included planning and coordinating all aspects of client travel including airfare, hotel, rail, and car rental
- Also responsible for maintaining sales records and databases, as well as creating all print advertising and representing company at various trade shows and conventions
- Was part of sales team that received commendation for thirty percent increase in overall store sales in a three month period
Education
Communications Studies -
UNIVERSITY OF PITTSBURGH/TEMPLE UNIVERSITY
05.1994
Skills
- Problem Solving
- Independent Worker
- Excellent Customer Service Skills
- Quick Learner
- Excellent Written and Verbal Communication
- Microsoft Office
- Excel
- Quicken
- NetAgent
- Clarify
- OVSC
- 360
- Apollo
- Reliability and punctuality
- First Aid
- Customer Service
- Detail Oriented
- Safety and Emergency Procedures
Timeline
FLIGHT ATTENDANT
REPUBLIC AIRWAYS
05.2023 - Current
RIDESHARE DRIVER
UBER / LYFT
06.2017 - Current
PROPERTY SERVICE PROFESSIONAL
JONES LANG LaSALLE
03.2010 - 07.2019
CAREGIVER
PRIVATE IN-HOME CAREGIVER
03.2007 - 02.2010
SPECIAL RECEIVE PROBLEM SOLVER
AMAZON.COM
06.2004 - 02.2007
SENIOR TICKET AGENT
AIR TICKETS
06.2002 - 05.2004
TRAVEL AGENT
FLIGHT CENTRE
03.2001 - 06.2002
Communications Studies -
UNIVERSITY OF PITTSBURGH/TEMPLE UNIVERSITY
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