Christopher Hartfield
Philadelphia
Summary
Highly seasoned and sympathetic Social and Human Service Assistant with an excellent work ethic and customer service record. Especially adept at providing social service support to a variety of diverse populations in terms of age and race. Strong background in building relationships with service groups and organizations in the broader community.
Professional nursing leader prepared for advanced responsibilities in healthcare management. Proven ability to drive patient care excellence and improve operational efficiency. Strong focus on collaborative team leadership and adaptable to changing environments. Skilled in strategic planning, staff development, and regulatory compliance, consistently delivering impactful results.
Overview
19
19
years of professional experience
Work History
Director of Nursing
Greater Love Home Care
12.2020 - 12.2024
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with staff, management, and external groups to coordinate patient care.
Director of Marketing
Greater Love Home Care
04.2016 - 12.2020
- Grew our company's revenue 300 percent to $4.5 million
- Created, Implemented, and managed several community initiatives (C.A.R.E.S Program, including financial awareness and computer literacy for the elderly)
- Teamed up with several Community programs for giving back (Everybody Eats, Carrie, And PCA)
- Review and clarify job specifications, competencies and skills required for each team before marketing plan execution
Assistant Operations Manager/Private Investigator
Security Resources Incorporated
10.2012 - 10.2015
- Performed detailed field investigations involving surveillance, interviews and evidence gathering
- Completed detailed daily reports for every case worked on a deadline-basis
- Proficient in mobile surveillance, communication and report writing
- Taught employees how to collaborate on daily job tasks and achieve service targets.
Branch Manager Trainee
SHS Mid-Atlantic, Incorporated
04.2011 - 11.2012
- Conduct database research and directory assistance through social media and public records
- Travel from borough to borough to complete case requirements and duties
- Submit complete reports and weekly updates on open cases
Field Operations Supervisor/ Office Recruiting Coordinator
U.S. Census Bureau
08.2009 - 08.2010
- Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws; explained purpose of census interview, elicited information via a script, and recorded data on forms
- Successfully persuaded residents to comply with census activities through effective management of residents' objections
- Achieved a 20 percent higher production rate while complying with stringent accuracy standards
Correction Officer
Chester Department of Corrections
06.2006 - 05.2007
- Conducted safety, inventory, staff, and weapons audits daily
- Prepared and maintained confidential reports and federal accreditation material
- Supervised the daily movement and activities of 1000+ inmate
Education
Bachelor of Art - Business Administration & Management
Saint Phillips College
12.2003
Skills
- Vast office staff supervisory and management experience
- Excellent familiarity with local, state, and federal occupational laws
- Exceptional ability to maintain confidentiality and security
- Superior skills in building strong and profitable working relationships
- Great computer application use skills
- Strong verbal and written communication skills
- Good interpersonal and management abilities
- Healthcare regulations compliance
- Nursing staff supervision
- Case management
Phone
cell, (215) 796-4432
Licenses
Series 6, series 63, and life insurance license
Languages
Arabic
Elementary
Spanish
Limited Working
French
Limited Working
Japanese
Elementary
Timeline
Director of Nursing
Greater Love Home Care
12.2020 - 12.2024
Director of Marketing
Greater Love Home Care
04.2016 - 12.2020
Assistant Operations Manager/Private Investigator
Security Resources Incorporated
10.2012 - 10.2015
Branch Manager Trainee
SHS Mid-Atlantic, Incorporated
04.2011 - 11.2012
Field Operations Supervisor/ Office Recruiting Coordinator
U.S. Census Bureau
08.2009 - 08.2010
Correction Officer
Chester Department of Corrections
06.2006 - 05.2007
Bachelor of Art - Business Administration & Management
Saint Phillips College
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