- I love music whether I am creating or listening
- In my down time I like to read or take walks/small hikes occasionally stopping by a stream or under a tree
Christopher Joyner
Wyncote
Summary
Experienced Supervisor with over 10 years of leadership and management experience in various industries. Skilled in overseeing teams, optimizing processes, and ensuring productivity and efficiency. Proven track record of motivating and guiding employees to achieve high performance levels and meet organizational goals. Strong communication and interpersonal skills, adept at building positive relationships with both team members and upper management. Seeking to leverage my expertise to contribute to a dynamic organization and drive continuous improvement.
Overview
11
11
years of professional experience
Work History
Internet Sales Coordinator
Glanzmann Subaru
07.2025 - 03.2026
- Coordinated internet sales campaigns to enhance online visibility and customer engagement.
- Managed customer inquiries through digital channels, ensuring prompt and accurate responses.
- Collaborated with marketing department to execute promotional initiatives across various platforms.
- Oversaw the integration of new CRM software, enhancing tracking of customer interactions and sales performance.
- Analyzed sales data to identify trends, informing marketing strategies and product offerings.
Asset Protection Captain
Macy's
01.2024 - 02.2025
- Developed and implemented a strategic growth plan that led to decreased amount of shrinkage in the store, positively affecting the stores overall losses.
- Over $240,000 in thefts stopped and/or recovered.
- Led a team of asset protection associates to reduce shrinkage by 15% within the first year of employment.
- Conducted thorough investigations into theft and fraud incidents, resulting in successful prosecutions and recoveries of stolen assets.
- Provided training and coaching to team members on best practices for asset protection and loss prevention.
- Collaborated with law enforcement and other external partners to share information and prevent theft and fraud activities.
Security Field Supervisor
Titanium Security & Surveillance
05.2021 - 08.2024
- Conducted regular site inspections and audits to assess security risks and implemented proactive measures to enhance safety and security protocols.
- Coordinated training sessions for security staff on emergency response procedures, conflict resolution, and customer service skills.
- Participated in incident investigations, prepared detailed reports, and implemented corrective actions to prevent future security breaches.
- Acted as the primary point of contact for clients, addressing concerns and developing customized security plans to meet their specific needs.
- Managed a team of 20 security officers, providing leadership and guidance in daily operations and ensuring compliance with company policies and procedures.
Internet/Phone Salesman
Raceway KIA
05.2023 - 12.2023
- Assisted my fellow sales team members in achieving 13% increase in sales volume during the slowest time of the year.
- Collaborated with third-party agencies and suppliers to ensure a stable supply of goods.
- Demonstrated exceptional ability to generate and convert leads through targeted internet and phone sales strategies.
- Managed a high volume of incoming inquiries and effectively closed sales transactions over the phone and online platforms.
- Utilized strong communication and persuasion skills to build rapport with customers, understand their needs, and recommend appropriate products or services.
Teacher and Inventory Manager
Eva Donaldson School of Music
04.2015 - 03.2020
- Developed and implemented lesson plans that effectively engaged students and fostered a positive learning environment.
- Managed all aspects of inventory control to ensure accurate tracking and organization of supplies and materials.
- Collaborated with colleagues to coordinate supply orders and maintain appropriate inventory levels to support teaching activities.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Education
High School Diploma -
Cheltenham High School
Wyncote, PA06-2015
Montgomery County Community College - undefined
Montgomery County Community College
Blue Bell, PA02-2017
Skills
- Conflict resolution
- Time management
- Communication skills
- Leadership
- Analytical thinking
- Decision making
- Team leadership
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Safety procedures
Interests
Timeline
Internet Sales Coordinator
Glanzmann Subaru
07.2025 - 03.2026
Asset Protection Captain
Macy's
01.2024 - 02.2025
Internet/Phone Salesman
Raceway KIA
05.2023 - 12.2023
Security Field Supervisor
Titanium Security & Surveillance
05.2021 - 08.2024
Teacher and Inventory Manager
Eva Donaldson School of Music
04.2015 - 03.2020
Montgomery County Community College - undefined
Montgomery County Community College
High School Diploma -
Cheltenham High School