Christopher Killien
Southampton
Summary
Results-driven hospitality leader with a decade of experience optimizing food service operations. Successfully directs culinary initiatives and staff development, significantly boosting resident satisfaction through innovative dining programs and efficient service logistics.
Overview
18
18
years of professional experience
Work History
Lead Cafeteria Supervisor
Holland Elementary
01.2026 - Current
- Coordinated meal service logistics for large student groups, ensuring accuracy and efficiency in service delivery.
- Managed inventory and ordered food/supplies weekly, ensuring minimal waste and timely availability.
- Performed monthly inventory counts.
- Handled cash transactions, reconciled daily receipts and maintained accurate records.
Assistant Director of Culinary
Southampton Estates
01.2025 - 01.2026
- Directed daily culinary operations within a senior living community, ensuring quality, safety, and service excellence.
- Supervised and trained kitchen staff, fostering skills development and maintaining high performance standards.
- Collaborated with executive leadership on menu planning and compliance, driving resident satisfaction initiatives.
- Coordinated special events and dining programs, boosting community engagement and enriching overall dining experience.
Server/ Bartender
Originals Italian Restaurant
01.2021 - 01.2025
- Maintained exceptional service standards in a fast-paced, high-revenue environment.
- Enhanced guest retention by building relationships and delivering consistent service.
- Processed high-volume transactions accurately, ensuring accountability.
- Improved team efficiency during busy shifts during peak operations.
Server/ Manager
Piero's Italian Restaurant
01.2009 - 01.2020
- Managed full-service restaurant operations, ensuring efficient staffing, effective scheduling, compliance with regulations, and high customer satisfaction.
- Recruited, trained, and mentored team members to improve service quality and retention.
- Implemented efficient scheduling strategies to optimize labor costs and peak coverage.
- Handled employee and guest conflicts through professional de-escalation techniques to maintain a positive dining environment.
Education
Business Management - Economics
East Stroudsburg University
01-2013
Associate Degree - Business
Bucks County Community College
01-2011
Skills
- Food safety management
- Food safety regulations
- Budget management
- Customer experience enhancement
- Process improvement initiatives
- Team leadership
- Conflict resolution
Timeline
Lead Cafeteria Supervisor
Holland Elementary
01.2026 - Current
Assistant Director of Culinary
Southampton Estates
01.2025 - 01.2026
Server/ Bartender
Originals Italian Restaurant
01.2021 - 01.2025
Server/ Manager
Piero's Italian Restaurant
01.2009 - 01.2020
Business Management - Economics
East Stroudsburg University
Associate Degree - Business
Bucks County Community College