Christopher Long
Feasterville
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, customer relations,Experienced with HVAC systems installation, maintenance, and repair. Uses diagnostic tools and problem-solving skills to enhance system performance and customer satisfaction. Knowledge of industry standards and best practices ensures reliable and efficient service delivery.
Overview
35
35
years of professional experience
Work History
Owner/ President
CNT Heating and Air Conditioning
10.2000 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed sales strategies aligned with the company''s long-term vision, positioning it for sustained growth and market leadership.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Responded to customer needs by answering questions and providing detailed information about HVAC products
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
Lead HVAC Technician and Installer
L&J Heating and Air Conditioning
10.1989 - 09.2000
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
Education
No Degree - Business
Bucks County Community College
Newtown, PAHigh School Diploma -
Council Rock High School
Newtown PA06-1991
Skills
- Customer relations
- Small business operations
- Relationship building
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- HVAC and refrigeration systems
- HVAC controls
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Timeline
Owner/ President
CNT Heating and Air Conditioning
10.2000 - Current
Lead HVAC Technician and Installer
L&J Heating and Air Conditioning
10.1989 - 09.2000
No Degree - Business
Bucks County Community College
High School Diploma -
Council Rock High School
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