Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Christopher Notestine

Lewistown,PA

Summary

Dynamic and results-driven professional with a proven track record at Rite Aid Drug Stores, excelling in project coordination and team collaboration. Expert in Auto Cad and Relex systems, I enhance workflow efficiency while fostering a culture of continuous improvement and strong vendor relations. Committed to driving sales growth and customer satisfaction through enhanced store layouts.

Overview

37
37
years of professional experience

Work History

Merch Layout Specialist

Rite Aid Drug Stores
03.1996 - 09.2024
  • Supported project coordination by organizing materials and resources for team activities.
  • Assisted in data collection and analysis to inform decision-making processes.
  • Layout store interiors in Auto Cad and Relex systems.
  • Collaborated with team members to identify areas for improvement in daily tasks.
  • Participated in training sessions to develop skills relevant to job responsibilities.
  • Maintained organized records of project activities for future reference and reporting.
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Learned and utilized software tools to streamline workflow and enhance productivity (Auto Cad, Relex)
  • Contributed to process documentation, ensuring clarity and consistency in operations.
  • All ordering of racks, fixturing, steel gondolas, reset supplies.

Assistant Store Manager

Ames Department Stores
01.1990 - 03.1996
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Implemented inventory management systems, enhancing stock accuracy and availability.
  • Developed sales strategies, driving customer engagement and satisfaction initiatives.
  • Coordinated merchandising efforts, optimizing product displays for maximum visibility.
  • Managed scheduling and staffing, aligning resources with peak business demands.
  • Analyzed sales data to identify trends, informing strategic decision-making processes.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Assistant Store Manager

Jewelcor Jewelers and Distributors
08.1987 - 01.1990
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Coordinated merchandising efforts, optimizing product displays for maximum visibility.
  • Managed scheduling and staffing, aligning resources with peak business demands.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Lewistown Area High School
Lewistown, PA
06-1985

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Management collaboration
  • Team collaboration
  • Coaching and mentoring
  • Continuous improvement
  • Vendor relations
  • Business reporting
  • Team performance improvement
  • Teamwork and collaboration
  • Self motivation
  • Time management
  • Problem-solving
  • Multitasking
  • Attention to detail
  • Organizational skills
  • Task prioritization
  • Excellent communication
  • Team building
  • Project planning
  • Decision-making
  • Active listening
  • Reliability
  • Teamwork
  • Team leadership
  • Effective communication
  • Professionalism
  • Strategic planning
  • Sales strategies
  • Organizational development
  • Workflow optimization
  • Improvement plans

Interests

Antiques and arts

Timeline

Merch Layout Specialist

Rite Aid Drug Stores
03.1996 - 09.2024

Assistant Store Manager

Ames Department Stores
01.1990 - 03.1996

Assistant Store Manager

Jewelcor Jewelers and Distributors
08.1987 - 01.1990

High School Diploma -

Lewistown Area High School

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Christopher Notestine