Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Christopher Roveto

Christopher Roveto

Kutztown

Summary

Dedicated member service representative with proven skills in customer support and transaction processing. Committed to enhancing member experiences and resolving inquiries efficiently.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

GNC Live Well
03.2025 - 05.2025
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Maintained merchandise displays to enhance visual appeal and drive sales.
  • Responded to customer inquiries and resolved issues promptly to ensure satisfaction.
  • Executed closing procedures to ensure operational efficiency and compliance.

Member Service Representative

Planet Fitness
06.2025 - Current
  • Assisted members with inquiries and account management, ensuring a positive gym experience.
  • Processed new memberships and renewals efficiently, maintaining accurate records in the system.
  • Handled member complaints and concerns promptly, enhancing customer satisfaction and retention.
  • Executed Closing-Shift procedures for club facility Maintained operational integrity over a seven-month period, contributing to a secure environment.
  • Currently executing comprehensive opening-shift protocols to maintain facility readiness and enhance member experience.

Education

High School Diploma -

Commonwealth Charter Academy
Harrisburg, PA

Skills

  • Customer service
  • Relationship building
  • Customer support
  • Transaction processing
  • Problem-solving
  • Dependable and responsible

Certification

  • Certified Nutrition Coach (CNC) - National Academy of Sports Medicine (NASM)
  • Certified Personal Trainer (CPT) National Academy of Sports Medicine (NASM)
  • CPR/AED (NASM/AFAA)

Timeline

Member Service Representative

Planet Fitness
06.2025 - Current

Sales Associate

GNC Live Well
03.2025 - 05.2025

High School Diploma -

Commonwealth Charter Academy
Christopher Roveto