Christopher J. Rose
Irwin
Summary
Sales professional prepared to excel in dynamic environment with focus on new opportunity. Proven history of enhancing client satisfaction and driving leasing success. Known for effective collaboration and adaptability to evolving needs. Skilled in negotiation, client relations, and delivering results with integrity.
Overview
14
14
years of professional experience
Work History
Auto Sales and Leasing Consultant
Jim Shorkey Family Auto Group
03.2020 - 05.2025
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Call Center Supervisor
United Healthcare
02.2011 - 02.2020
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Enhanced team performance with consistent coaching, feedback, and development opportunities.
- Achieved high-quality service levels by continuously monitoring calls and providing constructive feedback to agents.
- Maintained open lines of communication between management and staff, fostering a transparent workplace culture that encouraged collaboration and innovation.
Education
Psychology
University of Pittsburgh
Pittsburgh, PA05-2009
Skills
- High Energy
- Motivated
- Multitasking
- Referral generation
- Goal oriented
- Sales presentations
- Cold calling
- Relationship building
Timeline
Auto Sales and Leasing Consultant
Jim Shorkey Family Auto Group
03.2020 - 05.2025
Call Center Supervisor
United Healthcare
02.2011 - 02.2020
Psychology
University of Pittsburgh
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