CHRISTY CARCAMO
Downingtown
Summary
Committed leader in the field of Student Support Services with a focus on cultivating inclusive, supportive educational environments. Proven ability to develop and implement strategic initiatives that improve student outcomes, alongside an aptitude for fostering strong relationships with students, parents, faculty, and administrators. Notable strengths include conflict resolution, program development, and policy implementation. Previous roles have led to increased student engagement and improved support systems within academic institutions.
Overview
12
12
years of professional experience
Work History
Director, Student Academic Success & Accommodations
Rosemont College
Rosemont
08.2023 - Current
- Implement student success initiatives involving academic advising, disability services, testing, and tutoring while emphasizing continuous monitoring and enhancement of student progress.
- Support first-year students through advising sessions that emphasize understanding degree requirements, academic policies, and assistance for those facing performance challenges, or academic difficulties.
- Assess eligibility for support services, and monitor the academic accommodations for students with documented disabilities.
- Advocate for student success by actively identifying barriers to learning, collaborating on effective solutions, and ensuring each student has access to the resources and support they need to thrive academically, socially, and emotionally.
- Provide comprehensive advising and course scheduling for students as they navigate their educational journey.
- Assist and guide students through the transfer process, including understanding admission requirements, and course equivalencies.
- Strengthen student retention by assessing individuals with academic hurdles and evaluating progress through specialized intervention strategies.
- Coordinates efforts with various departments across campus to guarantee smooth delivery of student services, enhancing an inclusive and supportive atmosphere.
- Provide training for new faculty and staff on best practices for advising and supporting students with disabilities.
- Track student progress, evaluate performance data, and deliver feedback to assess program effectiveness and guide institutional evaluations.
Assistant Director, Accessibility Resource Center
Cabrini University
Radnor
04.2021 - 08.2023
- Managed accommodation services for students with documented disabilities, ensuring compliance with the Americans with Disabilities Act (ADA), and university policies.
- Meet individually with students to review medical documentation and psycho-educational evaluations, determining eligibility for reasonable accommodations, and identifying appropriate support services.
- Supervised staff, managed the Access Plus Program, and collaborated with the Billing Office to handle service fees.
- Offered guidance and education to students, faculty, and staff on reasonable accommodations, accessibility best practices, and support for students with disabilities.
- Collaborated with CARE Team, contributed to committees offering guidance on disability-related matters, and supported Residence Life in evaluating requests for single-room housing accommodations.
- Maintained confidential records, assisted with data collection, and participated in retention efforts.
- Participated in policy reviews to ensure alignment with institutional and regulatory standards; engaged in campus programming and outreach initiatives; actively served on interdepartmental working groups to promote collaboration and shared goals.
Coordinator of Advising & Disability Support
Rosemont College
Rosemont
08.2015 - 03.2021
- Oversaw academic advising and disability support services. Including reviewing disability documentation and assessments to recommend appropriate accommodations and courses.
- Facilitated case management operations, including pre-enrollment inquiries and intake activities.
- Assessed needs and potential problem areas for students, referring to appropriate offices on campus.
- Conducted and analyzed degree audits to verify student progress toward graduation, ensuring compliance with academic policies and program requirements.
- Supervised daily operations of testing and tutoring services, including the supervision and scheduling of student workers.
Educational Advisor
Delaware County Community College
Media
11.2012 - 07.2015
- Delivered comprehensive advising to both incoming and current students through individualized and group sessions, supporting academic planning, course selection, and student success.
- Reviewed and evaluated transfer credits and institutional transfer policies to facilitate seamless transitions for students.
- Organized and facilitated transfer fair events to engage students and provide resources for a successful transition.
Education
B.A. - Integrative Studies, Education and Conflict Resolution
George Mason University
Fairfax, VAM.A. - Counseling Psychology
Rosemont College
Rosemont, PASkills
- Communication
- Conflict resolution
- Mentoring
- Leadership
- Critical thinking
- Collaboration
- Problem solving
- Teamwork
- Adaptability
- Empathy
- Customer service
- Microsoft Office
References
References available upon request.
Timeline
Director, Student Academic Success & Accommodations
Rosemont College
08.2023 - Current
Assistant Director, Accessibility Resource Center
Cabrini University
04.2021 - 08.2023
Coordinator of Advising & Disability Support
Rosemont College
08.2015 - 03.2021
Educational Advisor
Delaware County Community College
11.2012 - 07.2015
B.A. - Integrative Studies, Education and Conflict Resolution
George Mason University
M.A. - Counseling Psychology
Rosemont College
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