Chynna Fortson
McKees Rocks
Summary
Assisted healthcare professionals in delivering patient care for nearly 5 years. Developed strong communication skills to enhance patient interactions and customer service. Seeking opportunities to contribute to a reputable organization.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
UPMC Magee Women's Hospital
2021 - Current
- Assisted with patient intake and documentation to ensure accurate medical records.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
- Educated patients on treatment plans and medication usage, enhancing patient understanding and compliance.
Housekeeper
Allegheny Valley School
06.2020 - 2021
- Executed diverse cleaning tasks, including sweeping, mopping, dusting, and polishing surfaces.
- Oversaw room maintenance and inspection processes to uphold quality standards.
- Safeguarded equipment integrity and ensured operational adequacy.
- Alerted superiors regarding damages, deficits, and disturbances.
- Addressed customer complaints and requests with professionalism and patience.
Server
Taco Bell
10.2018 - 03.2019
- Delivered food and beverages to patrons, ensuring a positive and friendly dining experience.
- Facilitated informed food and beverage selection processes.
- Facilitated prompt and efficient presentation of ordered choices.
- Cultivated a vibrant dining atmosphere through proactive engagement and enthusiasm.
- Ensured establishment and patron safety by strictly implementing sanitation and safety control policies.
Cashier Team Lead
Shop N Save Supermarket
2018 - 2019
- Supervised daily operations of cash register area, ensuring efficient transaction processing and customer service excellence.
- Trained and mentored new cashiers on checkout procedures and customer interaction best practices.
- Monitored cash flow and conducted end-of-day reconciliations to maintain financial accuracy.
- Resolved customer issues swiftly, enhancing overall shopping experience and satisfaction levels.
Team Member
KFC
06.2017 - 06.2018
- Managed customer payment and credit transaction processes efficiently.
- Oversaw daily balancing and reconciliation of cash office accounts.
- Executed daily bank deposit transactions with precision and accountability.
- Supported office manager and general manager by executing diverse clerical tasks.
- Participated in scheduled meetings and training sessions to enhance professional development.
- Executed fundamental administrative tasks and additional responsibilities as designated.
- Oversaw showroom and work area maintenance to ensure a professional presentation.
Education
No Degree -
Upmc School of Nursing
Pittsburgh, PADiploma - Medical Assisting and Phlebotomy
Institute of Medical and Business Careers
Pittsburgh, PA08.2021
Skills
- Demonstrated expertise in Microsoft Word and Excel applications
- Demonstrated exceptional communication skills in diverse professional settings
- Collaborated effectively with cross-functional teams to achieve project goals
- Demonstrated strong work ethic through consistent dedication to tasks and responsibilities
- Demonstrated meticulous attention to detail in all tasks and projects
- Demonstrated exceptional time management abilities to optimize productivity
- Developed innovative concepts and designs for various projects
- Facilitated effective communication across teams to enhance collaboration
Accomplishments
I was always on the dean list in school, straight As. Was always medical assistant of the month at my job , had my first baby
Timeline
Housekeeper
Allegheny Valley School
06.2020 - 2021
Server
Taco Bell
10.2018 - 03.2019
Team Member
KFC
06.2017 - 06.2018
Medical Assistant
UPMC Magee Women's Hospital
2021 - Current
Cashier Team Lead
Shop N Save Supermarket
2018 - 2019
No Degree -
Upmc School of Nursing
Diploma - Medical Assisting and Phlebotomy
Institute of Medical and Business Careers