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Dynamic and self-motivated Reservation Manager at U-Haul Moving and Storage, excelling in customer service and team collaboration. Proven ability to adapt quickly and manage projects efficiently, ensuring operational excellence. Recognized for strong communication skills and a commitment to fostering a supportive team environment, consistently meeting deadlines and enhancing customer satisfaction.

Motivated and customer-focused professional with over 1.5 years of experience providing exceptional service in fast-paced environments. Recognized for strong communication, multitasking, and problem-solving abilities. Holds a two-year diploma in Event Planning with distinction (Dean’s Honour Roll) and a solid foundation in business, finance, and law. Dedicated to delivering legendary customer experiences, fostering trust, and contributing to team success. Eager to grow a long-term career with TD Bank.

Dynamic customer service professional with extensive experience at U-HAUL, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through active listening and critical thinking. Skilled in point-of-sale systems and rental truck dispatch, consistently recognized for exceeding performance metrics and fostering customer loyalty.

Dynamic Senior Service Advocate with Aetna Medicare, skilled in client relationship building and team management. Proven track record in enhancing service quality and operational efficiency through data analysis and process improvements. Adept at training new employees and resolving complex issues with empathy, ensuring compliance and member satisfaction.

Dedicated professional with strong documentation skills and a commitment to compassionate care. Experienced in behavioral management and collaborative treatment planning, ensuring effective execution of individualized intervention plans.

Driven individual with experience working in team settings. Proficient at collaborating and creating a friendly, productive, and efficient environment which works to serve the costumer. Seeking to leverage these abilities to work with team members in costumer service.

Results-oriented professional with experience in Customer Service and Management as a Reservation Manager at U-Haul. Expertise in upselling services and enhancing productivity, leading to measurable improvements. Proficient in Conflict Resolution, Inventory Control, and Microsoft Office applications to streamline operations.

Experienced operations and community-focused leader with over 20 years’ experience coordinating complex activities, stakeholder relationships and service delivery across hospitality, retail, agriculture and community environments. Proven capability in planning and delivering events, workshops and community initiatives, including government-funded programs and volunteer-led festivals. Highly organised and adaptable, with strong skills in project management, Work Health and Safety compliance, reporting and stakeholder engagement. Seeking to contribute to Southern Downs Regional Council through the delivery of high-quality festivals and events that strengthen community connection and regional identity.

Detail-oriented and results-driven individual with organisational and communication skills. Works well independently as well as within a team with a focused approach to achievie objectives. Taking every oppurtunity to learn and adept at fostering collaboration as a team player while maintaining self-motivation and dedication to delivering customer service excellence. Committed to leveraging expertise to drive impactful outcomes in dynamic environments.

 Knowledgeable and dedicated customer service professional with extensive experience in varied industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. 

Ciaira Eubanks

Summary

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Work History

Reservation Manager

Direct Care Worker

Delivery Driver

Education

EPA Section 608 Certification - HVAC

High School Diploma - Academic

Skills

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Reservation Manager

Direct Care Worker

Delivery Driver

EPA Section 608 Certification - HVAC

High School Diploma - Academic

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