Cindy Coppella
Bradford
Summary
To improve patient outcomes by educating staff and monitoring best infection control practices, Apply wound assessment and infection control practices to promote wound healing.
Overview
15
15
years of professional experience
Work History
Behavioral Health Charge Registered Nurse
Olean General Hospital
Olean, NY
03.2023 - Current
- Supervised daily operations of behavioral health unit, ensuring adherence to protocols and patient care standards.
- Coordinated multidisciplinary team meetings to develop and implement individualized care plans for patients.
- Assessed patient conditions and documented changes in electronic health records to facilitate accurate treatment decisions.
- Trained and mentored new nursing staff on best practices in behavioral health management and crisis intervention techniques.
- Collaborated with psychiatrists and social workers to optimize therapeutic interventions and discharge planning processes.
- Provided crisis intervention services as needed, utilizing de-escalation techniques.
- Served as an advocate for patients during treatment team with psychiatrists, therapists, social workers, and other healthcare professionals.
- Optimized nursing protocols to maintain a safe and efficient environment for patients and staff.
- Assessed patients for risk of self-harm or harm to others and implemented appropriate safety interventions in collaboration with the care team.
- Collaborated with physicians to ensure accurate diagnosis, treatment, and proper medication administration.
- Enhanced patient care by providing comprehensive behavioral health assessments and creating individualized plan of care.
- Evaluated the effectiveness of current nursing interventions and adjusted care plans as needed based on patient response or changes in condition.
- Demonstrated cultural sensitivity while working with diverse populations experiencing a wide range of mental health issues.
- Developed strong therapeutic relationships with patients by actively listening and responding empathetically to their concerns and needs.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained plan of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, utilized crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Home Health Registered Nurse Case Manager
Penn Highlands Healthcare
Saint Marys, PA
05.2011 - 03.2023
- Developed personalized care plans to address patient needs.
- Coordinated multidisciplinary teams based on individualized patient needs.
- Provided comprehensive head to toe assessments, obtained vital signs, and evaluated effectiveness of treatments provided.
- Worked with multidisciplinary team to carry out successful treatment plans for acute and chronic conditions.
- Obtained labs to complete diagnostic and routine assessment tests.
- Educated patients and families on medication management and side effects of medications.
- Supported family and caregivers and provided emotional support.
- Accurate documentation and timely completion of required paperwork.
- Educated patients and families on disease process and management.
- Various nursing skills according to physician orders and treatment plan.
- Nursing skills including, but not limited to administering IV therapy, wound care, wound vacs, feeding tubes, management of PICC lines, sterile dressing changes, etc.
- Provided discharge instructions, and education on follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Explained plan of care and provided education on self care to patients and families in preparation for discharge.
- Provided education on home safety and fall prevention guidelines,
- Good communication skills and collaboration with treatment team.
- Organized schedule efficiently and good time management skills.
- Reliability and dedicated to providing the best patient care.
RN Supervisor
Sena Kean Manor
Smethport, PA
09.2010 - 05.2011
- Supervised and mentored RN's, LPNs, and CNAs.
- Developed and implemented care plans in collaboration with interdisciplinary teams.
- Developed strong rapport with patients and families.
- Managed staffing schedules to ensure adequate coverage for all shifts.
- Collaborated with physicians and interdisciplinary team to quickly assess patients and provide appropriate treatment.
- Monitored patient conditions, lab results, and communicated changes to physician.
- Handle patient complaints and family concerns.
- Direct patient care including administration of IV therapy and wound care.
- Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
Education
Associate of Applied Science - Nursing
Jamestown Community College
Olean, NY05-2008
Skills
- Teamwork and collaboration
- Time management
- Multitasking
- Compassionate and caring
- Multitasking Abilities
- Basic life support
- Reliability
- Good communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Patient and family advocacy
Timeline
Behavioral Health Charge Registered Nurse
Olean General Hospital
03.2023 - Current
Home Health Registered Nurse Case Manager
Penn Highlands Healthcare
05.2011 - 03.2023
RN Supervisor
Sena Kean Manor
09.2010 - 05.2011
Associate of Applied Science - Nursing
Jamestown Community College
Most named award in surveys and service excellence award
Penn Highland Community Nurses patient satisfaction surveys. Award received for most named in surveys for McKean and Elk counties.