Cindy Melendez
Allentown
Summary
Certified bilingual Phlebotomist and Medical Assistant looking for a career in the healthcare field where I can grow by applying my education and experience. Compassionate, team player, also able to work independently under any circumstances. Able to utilize time in an effective and efficient manor.
Professional caregiver with strong experience in providing compassionate and reliable in-home support. Adaptable and dependable team player focused on delivering high-quality care and fostering positive environment. Skilled in personal care, meal preparation, medication management, and maintaining cleanliness. Known for effective communication, empathy, and ability to respond to changing needs swiftly.
Overview
18
18
years of professional experience
1
1
Certification
Work History
In Home Caregiver
Senior Helpers
09.2019 - Current
- Provide companionship and assistance to the elderly with their everyday needs
- Light housekeeping as needed
- Laundry duty as needed
- Preparation of small meals
- Medications reminders
- Provide toileting and bathing assistance
- Transportation to medical appointments safely
- Keeping clients active during small activities or in home therapy sessions
Medical Assistant
Dr. Pamela L. Meyer DO, PC
09.2025 - 11.2025
- Assisted in minor surgical procedures, ensuring sterile environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient appointments, optimizing scheduling efficiency.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant/Phlebotomist
Oak Street Health
12.2023 - 07.2025
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
- Contributed to a positive work environment through effective communication with colleagues
- Closely monitored inventory levels of vaccines or medications requiring special storage conditions
- Performed Intramuscular Injections and hemoglobin A1c finger sticks
- Performed EKG's and Quantaflo's when required
Podiatrist Assistant
Allentown Family Foot Care
02.2021 - 12.2023
- Prepare patient in treatment room for their visit
- Assist Doctors with minor surgical procedures, biopsies and fungal cultures, routine foot care every 9 weeks
- Perform x-rays
- Provide Pre-Operative and Post-Operative instructions for treatment or surgical procedure.
- Explain and provided verbal and written instructions to existing and new diabetic patients with diabetic wound care and basic self care for their diabetic foot
- Schedule follow-up appointments for patient care, minor procedures and routine podiatry visits as needed
Patient Care Assistant
St. Luke's Hospital
03.2014 - 03.2019
- Assisting patient during their stay
- Taking vital signs
- Tracking inputs and outputs every 4 hours
- Applying telemetry device on step-down patients
- Performing EKG's
- Performing venipuncture or butterfly procedures for blood draw collections
- Performing bladder scans for patients retaining urine
- Collecting urine and fecal samples for testing
Podiatrist and Medical Assistant
Allentown Family Foot Care
08.2008 - 04.2014
- Prepared patient in treatment room for their visit
- Assisted Doctor with minor surgical procedures, biopsies and fungal cultures, routine foot care every 9 weeks
- Explained and provided with verbal and written instructions to new and existing diabetic patients with diabetic wound care, and basic self care for their diabetic foot
- Provided Pre-Operative and Post-Operative instructions for treatment or surgical procedure
- Performed x-rays
- Scheduled follow-up appointments for patient care, minor procedures and routine podiatry visits as needed
Education
Phlebotomy - Diploma
McCann School of Business & Technology
Allentown, PA01.2015
Medical - Diploma
Lincoln Technical Institute
Allentown, PA01.2008
Skills
- HIPAA
- Medical Office Experience
- Customer service
- Phlebotomy
- Direct Care
- Hospital Experience
- Epic
- Meal Preparation
- EMR Systems
- Computer skills
- Clerical Experience
- Medical Scheduling
- Venipuncture
- Insurance Verification
- Laboratory Experience
- Care Giver
- EKG
- Medical Records
- Home Care
- Receptionist
- Patient Care
- Vital Signs
- Communication skills
- Cleaning and sanitizing
- First aid and safety
- Compassionate caregiving
- Mobility support
- Patient care
- Dementia care
- Alzheimer's care
- Meal preparation
- Diabetes management
Certification
- CPR Certification
- Driver's license
- Phlebotomy
- Medical Assistant
Languages
Spanish
English
Timeline
Medical Assistant
Dr. Pamela L. Meyer DO, PC
09.2025 - 11.2025
Medical Assistant/Phlebotomist
Oak Street Health
12.2023 - 07.2025
Podiatrist Assistant
Allentown Family Foot Care
02.2021 - 12.2023
In Home Caregiver
Senior Helpers
09.2019 - Current
Patient Care Assistant
St. Luke's Hospital
03.2014 - 03.2019
Podiatrist and Medical Assistant
Allentown Family Foot Care
08.2008 - 04.2014
Medical - Diploma
Lincoln Technical Institute
Phlebotomy - Diploma
McCann School of Business & Technology