Cing Kop Lun
Philadelphia
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Service Representative
South Philly East Health and Wellness
10.2023 - Current
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verify insurance eligibility and coverage for patients.
- Used an EMR (AthenaOne) to register, schedule appointments, and maintain patient records in accordance with HIPAA regulations.
- Coordinate interpretation services, Globo, when needed by patients
Home Health Aide
TriMed Healthcare LLC
06.2019 - 04.2020
- Assist Patient’s daily activities such as preparing meals, shopping, and personal hygiene; bathing, grooming, toileting assistance
- Accompany with patient to doctor appointments and other related medical appointments
- Maintain daily records; diets, medications and observe any physical and mental changes
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Dietitian Cashier
The Children Hospital of Philadelphia
04.2017 - 11.2018
- Assisted the customers in all of their food service needs.
- Operated the register for payment transactions with cash and cards.
- Maintained excellent customer service with friendly attitude.
- Put safety as a first priority for customers and kept up with fast-paced work environment.
Student Support/Instructional Assistant
Migrant Education Program
01.2011 - 03.2017
- Assisted immigrant students with their homework and conducted In-home services.
- Interpreted for students and parents focusing on Educational planning as required.
- Performed additional duties and tasks as assigned by the supervisor for ensuring the efficient and effective functioning of the work unit.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Medical Assistant
Yamuna Refugee Clinic
01.2007 - 12.2009
- Assisted the physician in surgical operations, child labor and neonatal care.
- Obtained vital signs, client medical history, medication information, symptoms, and allergies.
- Gave prescribed medication as the physician ordered
- Performed medical records management, including filing, organizing and scanning documents.
- Participated and organized outreach services with the healthcare teams.
Skills
- Fluent in English, Burmese and Chin ( Tedim/ZOMI dialect )
- Familiar with health related terms and medical terminologies
- Microsoft Offices
- Collaboration
- Insurance verification
- Phone etiquette
- HIPAA compliance
- Customer service
- Office administration
Certification
- Home Health Care Certificate
- Recognition Certificate for Invaluable performance of Interpretation
Community Service & Volunteering
Refugee Health Partner (JUH)
Philadelphia, PA, 01/2012 - 08/2013
Trilingual Interpreter
- Interpret for the Burmese and Tedim (CHIN) language-speaking patients.
Don Bosco Youth Clubs
New Delhi, India, 01/2009 - 12/2009
Burmese Youth Leader
• Founded English as Second Language Learning Center for parents, and Traditional Language Class for refugee children.
• Organized Fund Raising opportunities with other team members.
Timeline
Patient Service Representative
South Philly East Health and Wellness
10.2023 - Current
Home Health Aide
TriMed Healthcare LLC
06.2019 - 04.2020
Dietitian Cashier
The Children Hospital of Philadelphia
04.2017 - 11.2018
Student Support/Instructional Assistant
Migrant Education Program
01.2011 - 03.2017
Medical Assistant
Yamuna Refugee Clinic
01.2007 - 12.2009
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