Claire McGuire
Royersford
Summary
Dynamic Patient Care Coordinator with a proven track record at Organic Remedies PA, excelling in patient education and inventory management. Adept at enhancing patient flow and ensuring compliance with HIPAA protocols. Recognized for exceptional attention to detail and effective team collaboration, driving operational efficiency in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Patient care coordinator
Organic Remedies PA
Paoli
10.2022 - 12.2025
- Welcomed patients upon arrival, assessed needs, and guided product selection.
- Collaborated with pharmacists to inform patients about potential side effects and usage.
- Maintained current online menu in partnership with team members for accurate information.
- Conducted daily inventory counts to ensure proper stock levels.
- Ensured correct stocking and storage of products to maintain quality standards.
- Assisted with deliveries throughout day, verifying accuracy of inventory entries.
- Coordinated with colleagues to fulfill curbside orders efficiently.
- Performed routine cleaning and sanitizing to uphold dispensary hygiene standards.
Administrative Assistant
Impriano Roofing, Siding, and Windows
Broomall
08.2022 - 11.2022
- Supported owner with clerical and administrative tasks to enhance operational efficiency.
- Coordinated daily activities of crews to ensure timely job execution and compliance.
- Maintained up-to-date records on job progress, facilitating effective communication with crews and customers.
- Managed daily customer interactions, providing updates on project statuses and addressing inquiries.
- Processed contractor invoices by writing checks accurately and punctually.
- Opened and closed office independently, ensuring smooth operations.
- Utilized Microsoft Suite for documentation and communication purposes, increasing productivity.
- Delivered exceptional customer service, reinforcing family-oriented company values.
Cannabis Consultant
Terravida Holistic Centers/Zenleaf Cannabis Dispesary
Malvern
03.2020 - 07.2022
- Consulted with patients to assess medical conditions and recommend appropriate products.
- Explained terpenes and their effects on patients, detailing presence in medications.
- Discussed possible side effects of medications, processing transactions using POS MJ Freeway system or cashless ATM Jory.
- Ensured compliance by attaching correct labels to products per DOH regulations.
- Informed patients on legality of labels, travel guidelines, and product storage for freshness and safety.
- Assisted with daily inventory counts, restocking products, and supporting inventory manager during receipt of new stock.
- Trained new employees on MJ Freeway and Jane ordering systems, guiding them on product locations in dispensary.
- Filled online and curbside orders via Jane system, updating product information for patient visibility.
Administrative Assistante
J&B IMPORTERS
West Chester
09.2016 - 02.2020
- Assisted general manager with clerical tasks, maintaining up-to-date customer files daily.
- Processed all incoming orders efficiently, ensuring accuracy and timeliness.
- Fulfilled Amazon orders while adhering to specific requirements and guidelines.
- Handled shipping and receiving tasks, familiar with UPS World Ship and FedEx systems.
- Managed inventory and ordered office supplies to maintain operational efficiency.
- Coordinated annual event logistics, contacting vendors and arranging equipment rentals.
- Directed phone calls and processed purchase orders to streamline communication.
- Utilized Microsoft Office for document preparation and data management.
Sales Associate
SPARKLE CAR WASH
Penndel
11.2014 - 11.2015
- Greeted customers to assess service needs effectively.
- Upsold packages to enhance customer experience.
- Operated various vehicles, including cars and trucks, through the car wash.
- Applied discounts and coupons accurately.
Receptionist
Retreat at Lancaster County
Ephrata
01.2013 - 10.2013
- Directed calls through main switchboard, ensuring proper routing to relevant departments.
- Welcomed incoming patients and families, providing a friendly first impression.
- Collaborated with admissions department to manage high call volumes efficiently.
- Took messages for staff and patients while adhering to HIPAA regulations.
- Performed general administrative duties to support daily operations.
- Coordinated visitation schedules between therapists and clients for optimal engagement.
- Utilized Microsoft Outlook for effective internal communication across the organization.
- Maintained up-to-date patient files in Sigmund medical records system.
Education
Associate of Science - Behavioral Sciences
Delaware County Community College
Media, PA05-2008
Skills
- Administrative support
- Employee training
- Proficient in MJ Freeway
- Patient flow management
- Filing and recordkeeping
- Patient education
- Reception and customer service
- Microsoft Office Suite
- Data entry and management
- HIPAA protocol adherence
- Team collaboration
- Written communication skills
- Attention to detail
- Inventory assistance
Additional Information - Special Skills
- Extremely proficient in Microsoft Office Products, including Word, Outlook, and Excel.
- Proficient in Sigmund electronic medical records.
- Strong team player as well as motivated individually.
- Strong written communication skills.
- Highly motivated for success professionally as well as personally.
- Extremely organized with extreme attention to detail.
- Extremely proficient on the MJ Freeway computer system, as well as Jane, adding and removing information from the menu.
- Assist inventory manager from moving product from the vault to our sales floor using proper procedures.
- Assist the general manager in opening and closing procedures.
Timeline
Patient care coordinator
Organic Remedies PA
10.2022 - 12.2025
Administrative Assistant
Impriano Roofing, Siding, and Windows
08.2022 - 11.2022
Cannabis Consultant
Terravida Holistic Centers/Zenleaf Cannabis Dispesary
03.2020 - 07.2022
Administrative Assistante
J&B IMPORTERS
09.2016 - 02.2020
Sales Associate
SPARKLE CAR WASH
11.2014 - 11.2015
Receptionist
Retreat at Lancaster County
01.2013 - 10.2013
Associate of Science - Behavioral Sciences
Delaware County Community College