Claire Sickles
Bethlehem
Summary
Results-driven Business Data Analyst II at DHL Supply Chain, skilled in SQL and predictive modeling. Leveraged data visualization to enhance decision-making and improve service levels. Excelled in cross-functional collaboration, delivering actionable insights that reduced operational costs and optimized processes, significantly impacting efficiency and performance.
Overview
4
4
years of professional experience
Work History
Business Data Analyst II
DHL Supply Chain
Bethlehem
02.2023 - Current
- Utilized expertise in SQL, Python, and other programming software, alongside an understanding of business operations, to discover or anticipate problems, gather, and validate relevant data through databases and software to uncover valuable insights.
- Applied knowledge of predictive modeling, data visualization, forecasting, and other statistical techniques to develop reports for improving service levels, reducing operational costs, and other operational enhancements.
- Collaborate with cross-functional teams to develop reports and build automated dashboards utilizing Power BI and internal programs, with the aim of facilitating improved data accessibility and visualization to enhance efficiency and inform decision-making.
Business Intelligence Associate
Advisors Asset Management
Princeton
09.2021 - 02.2023
- Prepared, independently and with a team, reports requested by departments to find insights from customer and financial data to make decisions.
- Researched and pulled data from historical sources and outside financial databases.
- Utilized SQL, Python, and Excel for query making and applying statistical techniques such as descriptive statistics and predictive modeling for the analysis of data.
Business Intelligence Intern
Advisors Asset Management
Princeton
05.2021 - 09.2021
- Participated as a team member by completing data cleanup, making the analysis process more efficient and accurate.
- Researched customer information through BrokerCheck, social media, and AAM’s historical data.
- Updated incomplete, incorrect, or duplicated customer information into SQL using Azure Data Studio, and into Salesforce.
- Updated over 90,000 retail clients, broker-dealers, and investment advisors' profiles.
Education
B.S. - Statistical Science & Data Analysis
Temple University, Fox School of Business
Philadelphia, PASkills
- Programming: Python, R, SAS, SQL, Oracle, Power BI, Azure Data Studio, Tableau
- Data visualization
- GenAI
- Statistical Analysis: Regression, Predictive
- Microsoft Office Suite
- Supply Chain and Operations Analytics
- Machine learning
- Cross-functional collaboration
Volunteer Experience
Habitat for Humanity, Warren County, NJ, 10/01/16, Present, Painted ceilings/walls and organize molding/trim., Prepared or contracted vendors to provide food for builders., Assisted in building and producing housing.
Timeline
Business Data Analyst II
DHL Supply Chain
02.2023 - Current
Business Intelligence Associate
Advisors Asset Management
09.2021 - 02.2023
Business Intelligence Intern
Advisors Asset Management
05.2021 - 09.2021
B.S. - Statistical Science & Data Analysis
Temple University, Fox School of Business