Clarita Wheatley
Philadelphia
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
18
18
years of professional experience
Work History
Sales Associate
Sparc/Catalyst/Brooks Brothers
Philadelphia
03.2021 - 06.2025
- BOPIS. "is a popular fulfillment strategy that allows customers to purchase items online and then pick them up at a physical store location." I offer great knowledge in fulfilling such orders.
- BAGA). "This is a solution that retailers use to fulfill customer orders, especially when an item isn't immediately available at the customer's preferred channel." Client shop online, and we the store ship them out, for Delivery Service to pick up and mail.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Gap Inc/Banana Republic
Philadelphia
09.2012 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Merchandiser
T.J. Maxx
St David's Square
05.2018 - 06.2019
Sales Associate
Daffy's
Philadelphia
03.2007 - 04.2012
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Certificate - Certificate : Cannabis Agriculture
Learn Sativa University Apollo Beach, FL Certifica
Apollo Beach, FL06-2020
Bachelor of Science - Music Performance
Drexel University
Philadelphia, PA12-2013
Skills
- Order fulfillment
- Cash handling
- Customer service
- Visual merchandising
- Team collaboration
- Customer engagement
- Relationship building
- Positive and professional
- Sales goals attainment
- Exceptional customer service
Timeline
Sales Associate
Sparc/Catalyst/Brooks Brothers
03.2021 - 06.2025
Merchandiser
T.J. Maxx
05.2018 - 06.2019
Sales Associate
Gap Inc/Banana Republic
09.2012 - 01.2021
Sales Associate
Daffy's
03.2007 - 04.2012
Certificate - Certificate : Cannabis Agriculture
Learn Sativa University Apollo Beach, FL Certifica
Bachelor of Science - Music Performance
Drexel University