Claudine Cipriano
Pittsburgh
Summary
Detailed Client Service Associate known for excellent organizational skills. Skilled at working with all types of customers. Strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working effectively without supervision and quickly learning new skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Manager
Modern Filipino cuisine LLC
Pittsburgh
03.2024 - 10.2025
- Managed daily operations of the restaurant.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Implemented customer service initiatives to enhance guest experience.
Food Server
Giovannis Mediterranean Cuisine
Pittsburgh
09.2020 - 12.2023
- Provided attentive service to ensure guest satisfaction throughout dining experience.
- Assisted with menu selections and offered recommendations for food and beverages.
- Processed customer orders accurately using point-of-sale system.
Front Desk Agent
Pittsburgh Marriott City Center
Pittsburgh
09.2018 - 09.2019
- Managed guest check-in and check-out processes seamlessly.
- Handled guest inquiries and resolved issues promptly and professionally.
- Maintained accurate records of reservations and cancellations.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Administrative Aide
Local Government Unitof Tuguegarao
Tuguegarao
08.2016 - 04.2018
- Managed scheduling and appointments for office personnel and public inquiries.
- Prepared and maintained accurate records and documents for department activities.
- Supported administrative tasks including filing, data entry, and report generation.
- Responded to inquiries from the public with professionalism and courtesy.
Education
Bachelor of Science - Hotel,Restaurant And Tourism Management
St.Paul University of The Philippines
Tuguegarao, PH 09.2012 - 12.2016
Skills
- Customer service
- Operations management
- Effective communication
- Problem solving
References
References available upon request.
Timeline
Manager
Modern Filipino cuisine LLC
03.2024 - 10.2025
Food Server
Giovannis Mediterranean Cuisine
09.2020 - 12.2023
Front Desk Agent
Pittsburgh Marriott City Center
09.2018 - 09.2019
Administrative Aide
Local Government Unitof Tuguegarao
08.2016 - 04.2018
Bachelor of Science - Hotel,Restaurant And Tourism Management
St.Paul University of The Philippines
09.2012 - 12.2016