Clifford Billett
Latrobe
Summary
Results-oriented professional with extensive experience in customer service and employee training. Expertise in inventory management and health and safety compliance, focused on enhancing guest experiences and optimizing operational efficiency.
Overview
5
5
years of professional experience
Work History
General Manager
Papa John's Pizza
Latrobe
10.2024 - 04.2025
- Managed daily operations to ensure efficient service delivery at a busy restaurant.
- Coordinated staff schedules and tasks to optimize team performance during peak hours.
- Assisted in training new employees on company policies and customer service standards.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Handled customer inquiries and resolved issues to enhance guest satisfaction experience.
Non-Emergency Medical Driver
veteran's cab company
Latrobe
09.2022 - 11.2024
- Provided safe and reliable transportation for veterans to medical appointments.
- Assisted passengers with boarding and exiting the vehicle as needed.
- Maintained cleanliness and organization of the vehicle interior and exterior.
- Communicated effectively with clients to ensure their comfort during rides.
- Followed all traffic laws and safety regulations while driving.
- Provided safe, timely and reliable non-emergency medical transportation services.
Production Line Worker
Technimark
Latrobe
01.2022 - 04.2022
- Inspected finished goods for quality and compliance with specifications.
- Maintained a clean and organized work area to promote safety standards.
- Collaborated with team members to ensure smooth workflow during production shifts.
- Followed safety protocols and guidelines to minimize workplace hazards.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
Pizza Maker/Delivery Driver
Gino Giannillis Homestyle Pizza Of Latrobe
Latrobe
11.2019 - 01.2022
- Prepared pizza dough using proper techniques for consistency and texture.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Sales Associate
Cricket Wireless
Latrobe
03.2021 - 10.2021
- Assisted customers in selecting products to meet their needs.
- Maintained knowledge of current promotions and sales events.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise displays to enhance store presentation.
- Educated customers on product features and benefits effectively.
- Handled customer inquiries and resolved issues promptly.
Education
Associate of Arts - Architectural Drafting
Triangle Tech
Greensburg, PA10-2010
Skills
- Staff management and employee training
- Customer service excellence
- Inventory oversight
- Operations management
- Health and safety compliance
Timeline
General Manager
Papa John's Pizza
10.2024 - 04.2025
Non-Emergency Medical Driver
veteran's cab company
09.2022 - 11.2024
Production Line Worker
Technimark
01.2022 - 04.2022
Sales Associate
Cricket Wireless
03.2021 - 10.2021
Pizza Maker/Delivery Driver
Gino Giannillis Homestyle Pizza Of Latrobe
11.2019 - 01.2022
Associate of Arts - Architectural Drafting
Triangle Tech