Cody Iversen
Carbondale
Summary
Results-driven Asset Protection & Safety leader with proven ability to influence store operations, reduce shrink, and drive a culture of accountability. Experienced in partnering with Store Managers and leadership teams to execute safety programs, improve operational performance, and mitigate risk. Recognized for developing talent, leading through others, and delivering results through data-driven decision making. Seeking to advance into a Store Asset Protection Manager (SAPM) role to further drive store-level performance and team development.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Asset Protection and Safety Manager
Lowe's
2025 - Current
- Lead store-wide safety and asset protection initiatives in partnership with the Store Manager and leadership team.
- Drive accountability for safety standards through coaching, follow-up, and consistent leadership presence on the floor.
- Analyze shrink trends, billing adjustments, and operational reports to identify root causes and implement corrective action plans.
- Influence Department Supervisors and ASMs to take ownership of shrink drivers within their areas.
- Conduct safety audits and ensure compliance with OSHA and Lowe’s standards, reducing risk and improving store conditions.
- Lead investigations into internal and external incidents, ensuring proper documentation and resolution.
- Develop and train associates and leaders on safety, shrink awareness, and operational best practices.
- Partner with district and regional AP leadership to execute company initiatives and drive performance improvement.
Asset Protection Agent
Lowe's
2024 - 2025
- Conducted investigations into theft and inventory discrepancies, supporting shrink reduction efforts.
- Monitored store activity and partnered with leadership to improve loss prevention strategies.
- Trained and onboarded new associates on asset protection processes and expectations.
- Collaborated with law enforcement to support case resolution and maintain store safety.
Customer Service Associate
Lowe's
2022 - 2024
- Delivered high-level customer service while supporting store operations in a fast-paced environment.
- Maintained strong product knowledge and assisted customers with purchasing decisions.
- Managed high customer volume efficiently while maintaining accuracy and professionalism.
- Supported department standards and contributed to overall store performance.
Education
Bachelor of Science - Criminal Justice And Psychology
Keystone College
La Plume, PA05-2023
Skills
- Store-Level Leadership & Influence
- Shrink Reduction & Risk Mitigation
- Safety & Compliance Execution
- Investigations & Case Management
- Operational Excellence & Process Improvement
- Training & Coaching
- Cross-Functional Partnership (SM/ASM/DS)
- Data Analysis & Reporting (SIR, Exception Reporting)
- Microsoft Office (Excel, Word, OneNote)
Certification
CPR
Timeline
Asset Protection and Safety Manager
Lowe's
2025 - Current
Asset Protection Agent
Lowe's
2024 - 2025
Customer Service Associate
Lowe's
2022 - 2024
Bachelor of Science - Criminal Justice And Psychology
Keystone College