Dedicated professional with strong customer service and problem-solving skills. Experienced in managing transactions and maintaining game integrity in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Poker & Gaming
Self-employeed
04.2021 - Current
Managed transactions and bankroll with strong attention to accuracy
Maintained composure and decision-making in high-pressure environments
Built rapport with a wide range of individuals in a customer-facing setting
Tracking performance and outcomes to improve long term results
Demonstrated discipline, consistency, and time management
Dealer/Floor Supervisor
Rivers Casino Pittsburgh
10.2017 - 03.2021
Dealt various table games, ensuring compliance with gaming regulations and house rules.
Monitored player activity to maintain game integrity and prevent cheating or fraud.
Provided exceptional customer service, fostering a welcoming environment for guests.
Trained new dealers on game procedures and casino policies to ensure operational consistency.