Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colby Yaich

Reading,Pa

Summary

Dynamic professional with a proven track record in enhancing customer engagement and sales proficiency, as demonstrated at Best Buy. Excelled in relationship building and problem-solving, leveraging product knowledge and sales skills to exceed employer expectations. Adept at teamwork and collaboration, consistently contributing to team success and efficiency.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

I have had been working since I was as young as 6 years old selling lemonade during a 4th of July parade. Even then I generated customers to come back each year till I was almost 11. I moved to Delaware from Pennsylvania and I created a small "business" in landscaping with about 7 customers. I had the privilege of not working through high school, and got to play baseball. To then get injured and started working at the concession stands at First Energy Stadium in a boot. I got my job at Penske helping a neighbor move in who just so happened to run a branch in the DPF center. Worked enough there to send me back to college. I have a summer job in landscaping, and I switch to sales at Best Buy in the winter for the busy holidays to work on my selling skills. My overall biggest skill that every company would want to see is adaption as I have been to 3 different high school, went through Covid in the middle of high school, I've lived in 6 different houses in 2 different states, and through everything I found the best situation I could put myself in everywhere I go.

Overview

4
4
years of professional experience

Work History

Landscaping Crew Member

Seth's Landscaping
06.2024 - Current
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Contributed to team efficiency through clear communication and collaboration on assigned tasks.
  • Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
  • Handled hedge, bush, and shrub trimming.
  • Assisted in designing custom landscapes for clients, incorporating their preferences and budget constraints.
  • Demonstrated strong work ethic with consistent punctuality, attention to detail, and commitment to task completion on time or ahead of schedule.

Retail Sales Associate

Best Buy
09.2022 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.

Security Guard

Best Security
10.2024 - 12.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.

DPF Specialist

Penske Truck Leasing
07.2022 - 09.2023
  • Provided expert support to enhance team performance, addressing complex issues with tailored solutions.
  • Improved workflow efficiency by streamlining processes and reducing redundancies.
  • Coordinated cross-functional teams to implement best practices and elevate service standards.
  • Worked with a team on site everyday to complete tasks given to us.
  • Had to make an organized, efficient, and functioning workstation.
  • Had to communicate with teammates every day to
  • Improved team collaboration with effective communication strategies and clear goal setting.
  • Followed all company policies and procedures to deliver quality work.
  • Directly did detailed paperwork for each individual DPF being processed.
  • Moved products ranging from 25 to 75 pounds.

Concessions Worker

Fightins Concessions
05.2021 - 09.2023
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
  • Learned how to communicate with angry customers, and deal with customers being problematic.

Education

Some College - Marketing

Albright College
Reading, PA
05-2027

Skills

  • Communicating with customers and delivering sales pitches
  • Creating relationships with customers
  • Cash handling accuracy
  • Approachability
  • Self-directed learning
  • Product knowledge expertise
  • Sales proficiency
  • Brand representation
  • Able to lift 100 lbs
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Relationship building
  • Product knowledge
  • Retail sales
  • Product recommendations

Timeline

Security Guard

Best Security
10.2024 - 12.2024

Landscaping Crew Member

Seth's Landscaping
06.2024 - Current

Retail Sales Associate

Best Buy
09.2022 - 01.2025

DPF Specialist

Penske Truck Leasing
07.2022 - 09.2023

Concessions Worker

Fightins Concessions
05.2021 - 09.2023

Some College - Marketing

Albright College
Colby Yaich