Coleen Cole
Bensalem
Summary
Dynamic nursing leader with extensive experience at Children's Hospital of Philadelphia, excelling in team supervision and staff development. Proven track record in improving patient outcomes through evidence-based practices and effective communication. Skilled in critical thinking and conflict resolution, fostering a culture of excellence and collaboration across multidisciplinary teams.
Overview
32
32
years of professional experience
Work History
Workforce Clinical Supervisor Nursing Operations
Children's Hospital of Philadelphia, CHOP
09.2023 - Current
- Provides leadership and direct day to day supervision of Swat and Float Pool Nurses. Responsible for assuring delivery of safe, cost effective age specific nursing care.
- Managed a team up to 65 ICU and Medical/Surgical Nurses working on rotating units.
- Coaching and Mentoring Nurses
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Ensures staff compliance to systems that promote quality, efficient and cost effective care
- Coordinates with other CHOP care team colleagues to support continuous and measurable improvement in systems and process, further engaging staff in their environment.
- Sets goals with employee to support professional development.
- APE Liaison, actively involved in Professional Governance for our department
- Peak Coach
- Function as a Hospital Operations and Flow Supervisor
Hospital Operations and Flow Supervisor/ Nursing Supervisor
Children's Hospital of Philadelphia, CHOP
10.2004 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Responsible for oversight of organizational safety and clinical operations.
- Acts as a liaison with physicians, patients, families and staff.
- Provides leadership and direct day to day effective supervision of hospital staff.
- Schedules personnel and makes patient care recommendations and ensures safe nursing/ancillary staffing.
- Improved patient family satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Managed direct reports including nurses and patient sitters
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Makes administrative decisions, provides direction and authorizes and acts in the absence of the department manager and hospital administration.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Critical Care Registered Nurse
Tenet Health Care
12.1995 - 09.1999
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
- Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
- Actively participated in continuing education opportunities to remain current with best practices in the rapidly evolving field of critical care nursing.
- Managed multiple priorities simultaneously while maintaining focus on providing exceptional patient-centered care within a fast-paced critical care environment.
- Maintained high standards of infection control within the critical care unit, contributing to a safer environment for both patients and staff.
- Utilized advanced assessment skills to quickly identify changes in patient condition requiring intervention or escalation of care.
- Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult times.
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
- Collaborated with interdisciplinary teams during daily rounds to develop individualized treatment plans based on specific patient needs and goals.
- Led the rapid response team in emergency situations, showcasing strong clinical judgment and decision-making abilities under pressure.
- Facilitated smooth transitions of care between critical care and other hospital units by maintaining effective communication with receiving staff and providing thorough handoff reports.
Orthopedic/Trauma Nurse
Abington Hospital
09.1993 - 12.1995
- Detected, monitored and attempted to prevent complications associated with health situations or treatment plans.
- Supported the ongoing professional growth of fellow trauma nurses by sharing clinical experiences, offering constructive feedback, and fostering a collaborative learning environment within the department.
- Administered medications and treatments as prescribed by physicians.
- Maintained and upgraded knowledge, skills, nursing practice and competencies affecting quality of nursing care and re-licensure.
- Collaborated with patient, family and healthcare team in open discussion to identify mutual goals based on nursing assessment and nursing diagnosis.
- Conducted comprehensive assessments of patients presenting with traumatic and orthopedic injuries, ensuring timely initiation of appropriate interventions for optimal outcomes.
- Facilitated supportive environment for patients and their families, easing anxieties and fostering positive outcomes.
- Prevented complications through vigilant monitoring of vital signs, lab results, and changes in patient condition.
- Increased patient satisfaction by providing compassionate and empathetic care while addressing medical needs promptly.
- Facilitated discharge planning for smooth transitions from acute care settings to rehabilitation facilities or home environments.
Education
Bachelors of Nursing - Nursing
Immaculata University
Chester County, PA05-1993
Diploma of Nursing - Nursing
Abington Memorial School Of Nursing
Abington, PA05-1993
Skills
- Team supervision
- Staff development
- Staff education and training
- Multidisciplinary collaboration
- Recruitment
- Critical Thinking and decisive judgment
- Ability to work independently
- Excellent communication skills
- Proficient computer skills including MS office applications, Kronos, Epic,Optilink
- Problem solving
- Conflict resolution
- Financial Stewardship
Timeline
Workforce Clinical Supervisor Nursing Operations
Children's Hospital of Philadelphia, CHOP
09.2023 - Current
Hospital Operations and Flow Supervisor/ Nursing Supervisor
Children's Hospital of Philadelphia, CHOP
10.2004 - 09.2023
Critical Care Registered Nurse
Tenet Health Care
12.1995 - 09.1999
Orthopedic/Trauma Nurse
Abington Hospital
09.1993 - 12.1995
Bachelors of Nursing - Nursing
Immaculata University
Diploma of Nursing - Nursing
Abington Memorial School Of Nursing
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