Coleen Soden
Drums
Summary
Experienced Registered Nurse specializing in Emergency Room care, Cardiac Catheterization, and Intensive Care. Expertise in triage assessment, emergent care planning, and cardiac evaluation. Skilled in current emergency protocols and medications, with a strong ability to collaborate with multidisciplinary teams and facilitate educational initiatives. Committed to building positive relationships with patients, families, and healthcare professionals.
Overview
20
20
years of professional experience
Work History
Patient Care Manager; Emergency, ICU
Lehigh Valley Health Network
Hazleton
12.2023 - 07.2025
- Led management of patient care on unit, coordinating efforts of nursing and support staff to ensure quality care.
- Provided leadership during critical situations to ensure optimal patient care continuity.
- Oversaw administrative and operational functions of unit, streamlining processes to enhance patient care delivery.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Coached, counseled, and mentored staff on the unit to promote improvements and corrective actions.
- Provided clinical, informational, technical or consultative services to staff.
- Utilized established policies and procedures to ensure a culture of safety including identification and reporting of patient safety events.
- Assisted in data collection for unit-based quality improvement initiatives, contributing to enhanced patient outcomes.
- Acted as a liaison between hospital administration and clinical staff to communicate changes in policies and procedures affecting patient care.
Patient Care Coordinator; Emergency
Lehigh Valley Health Network
Hazleton
01.2021 - 12.2023
- Managed administrative and operational functions of the unit to ensure seamless patient care.
- Timely completion of the unit schedule for nursing and nursing support staff to ensure adequate staffing to meet patient care needs.
- Resolved patient concerns and complaints promptly, fostering a compassionate and supportive environment.
- Provided clinical, informational, technical or consultative services to staff.
- Utilized established policies and procedures to ensure a culture of safety including identification and reporting of patient safety events.
- Collected and analyzed data for unit-based quality improvement initiatives to enhance patient outcomes.
Registered Nurse
Lehigh Valley Health Network
Hazleton
04.2018 - 01.2021
- Worked as a staff nurse within the Emergency Department.
- Assessed emergent medical needs, stabilized traumatic injuries, and managed cardiac emergencies across pediatric, adult, and geriatric patient populations with varying degrees of severity.
- Managed transitions from patient assessments to administering immediate care and treatment for diverse medical conditions in the emergency department.
- Collaborated with medical team, including doctors, nurses, flight crews, and local EMS, to coordinate comprehensive patient care.
- Served as core charge nurse during shifts, overseeing patient care and staff assignments.
- Acted as charge nurse, assigning nursing personnel within the emergency department, allocating patient loads to staff, and interacting with personnel inside and outside the hospital.
- Identified and resolved issues to maintain a positive environment and optimize patient outcomes.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
Nurse Case Manager
Hoover Rehabilitation Services, Inc.
04.2016 - 04.2018
- Conduct an initial assessment to gauge the current care plan, determine if additional care is required, and provide educated input to determine the type of additional care needed.
- Aid patients with navigating through the medical system and continually evaluate treatment plans for appropriate care using evidenced based practice guidelines associated with their diagnosis.
- Coordinated with patients, medical providers, insurance companies, medical supply companies, and employers to address ongoing needs and arrange comprehensive medical services.
- Managed large caseload of patients to facilitate their return to optimal functioning.
- Maintained regular communication with team members through phone, email, and in-person meetings. with team members via telephone, email, and personal contacts.
- Delivered regular reports to team members to confirm adequacy of care, medical necessity, and compliance with Official Disability Guidelines.
- Analyzed data from various sources including claims information, laboratory results and medication histories to identify potential risks or gaps in care.
- Collaborated with payers to obtain authorization for requested services.
Registered Nurse
Geisinger Medical Center
Wilkes-Barre
05.2013 - 04.2016
- Performed ongoing assessments for acute changes, monitored hemodynamics, managed multiple medication infusions, and established and maintained central and peripheral venous access to ensure optimal patient care.
- Cared for high level acute patients with injuries or illness to include trauma victims, neurological conditions, cardiac conditions, and post-surgical patients with complications.
- Collaborated effectively within an interdisciplinary team, engaging with physicians, advanced practice clinicians, and other nurses to coordinate comprehensive patient care.
- Educated and supported family members throughout each step of the patient's condition and recovery process to facilitate understanding and promote effective discharge planning.
Registered Nurse (Per-diem)
Butler Valley Manor-Reliant Healthcare
Drums
03.2015 - 06.2015
- Provided comprehensive patient care in long-term care environment, including medication dispensing, shift assessments, triaging emergent medical situations, coordinating with treating physicians, and supervising lower-level staff.
- Collaborated with interdisciplinary teams to develop comprehensive care plans.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Nursing Supervisor
Butler Valley Manor-Reliant Healthcare
Drums
01.2015 - 03.2015
- Ensured quality of care by developing and interpreting hospital and nursing division philosophies and standards; enforced compliance with state board of nursing requirements and other regulations; measured health outcomes against standards and recommended necessary adjustments.
- Achieved nursing human resource objectives through coaching, counseling, and disciplining employees; communicated job expectations; planned and monitored job contributions; recommended compensation actions; adhered to policies and procedures.
- Addressed patient needs by employing multidisciplinary team strategies to provide comprehensive care solutions.
- Facilitated strategies to enhance patient independence in daily activities.
- Identified patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
- Answered questions and addressed concerns from employees promptly through email, phone, and in person.
Registered Nurse
Lehigh Valley Health Network
Hazleton
04.2008 - 08.2013
- Functioned as staff nurse in Emergency Department at Hazleton General Hospital.
- As a staff Nurse within the emergency room includes responsibilities such as assessment of emergent medical needs to include stabilizing traumatic injuries, cardiac emergencies, and other medical conditions in the pediatric, adult and geriatric patient realms of all varying degrees of condition.
- Rotated between triaging patients with varying medical conditions requiring emergent care and delivering appropriate care within the department.
- Managed nursing assignments in the Emergency Department, allocated patient loads to staff, and coordinated communication with other hospital personnel.
- Served as Charge Nurse on a rotating schedule, overseeing staff and patient care.
- Conducted careful assessments of patients and provided feedback to staff to maintain optimal care environment.
- All while working with the medical team of Doctors, Nurses, Medical Flight Crews and local EMS.
- I further identified problems in order to develop solutions that ensure a positive environment and the best possible outcomes for the patients involved.
Registered Nurse
Lehigh Valley Health Network
Allentown
09.2012 - 05.2013
- Assessed emergent medical needs, including stabilizing traumatic injuries, cardiac emergencies, and other medical conditions for pediatric, adult, and geriatric patients.
- Collaborated with a multidisciplinary team to address patients' medical conditions and needs in a fast-paced emergency room environment.
- Coordinated care with doctors, nurses, medical flight crews, paramedics, and local EMS personnel to ensure comprehensive patient management.
- Recognized as a National Magnet Hospital by the American Nursing Association, highlighting excellence in nursing practices.
Registered Nurse
Main Line Health System
03.2006 - 04.2008
- Functioned as a Registered Nurse within the Emergency Department of Paoli Hospital.
- Assumed responsibility for assessing emergent medical needs, including stabilizing traumatic injuries and cardiac emergencies in pediatric, adult, and geriatric patients, collaborating with doctors, nurses, medical flight crews, paramedics, and local EMS personnel.
- Rotated between triaging patients with various medical conditions to determine need for emergent care.
- Assessed each patient and provided actionable feedback to staff to enhance care environment.
- Utilized computer based charting systems that not only allowed for a continuity of care within the Hospital but also within the Offices of Local Doctors associated with Main Line Health Systems.
Registered Nurse
Main Line Health System
01.2006 - 01.2008
- Served as a Registered Nurse within the Cardiac Catheterization Labs of Paoli and Bryn Mawr campuses.
- Administered medications and ensured patient comfort throughout procedures, enhancing overall patient experience.
- Assessed patient conditions and monitored EKGs to ensure safety and effectiveness of care.
- Careful monitoring of vital signs and EKG rhythms was essential.
- While working in the holding areas duties included outpatient admissions for patient history, assessment, cardiac rhythm assessment, vital signs, and iv initiation.
- Responsible for knowledge of and sterile handoff of various equipment during the procedure.
- Managed the proper inflow of patients from inpatient floors.
- Monitored groin sites for complications and conducted continuous patient reassessments.
Registered Nurse
LifeCare
West Chester
05.2007 - 10.2007
- Administered intravenous infusions, managed central line care, trach care, wound care, and peg tube care, including nutrition supplements and medication. Conducted daily assessments and engaged in team meetings to discuss patient diagnoses and care plans.
- Collaborated as registered nurse in team-based rehabilitation for chronically vented patients; extensive wound care patients, and post-stroke patients.
- Administered medications and monitored patient responses in diverse healthcare settings.
- Collaborated with interdisciplinary teams to create and implement patient care plans.
- Educated patients and families on health management and treatment options.
Education
Associate of Science - Nursing
Delaware County Community College
Media, PA05-2004
Skills
- Critical-Care Nursing
- Patient Assessment
- Medication Administration
- BLS
- ACLS
- PALS
- Medical chart documentation
- Multiple EMRs
- Microsoft Office
- Apple productivity tools
- Leadership skills
- Patient Advocacy
- Patient/Family Education
- Interpersonal communication
Timeline
Patient Care Manager; Emergency, ICU
Lehigh Valley Health Network
12.2023 - 07.2025
Patient Care Coordinator; Emergency
Lehigh Valley Health Network
01.2021 - 12.2023
Registered Nurse
Lehigh Valley Health Network
04.2018 - 01.2021
Nurse Case Manager
Hoover Rehabilitation Services, Inc.
04.2016 - 04.2018
Registered Nurse (Per-diem)
Butler Valley Manor-Reliant Healthcare
03.2015 - 06.2015
Nursing Supervisor
Butler Valley Manor-Reliant Healthcare
01.2015 - 03.2015
Registered Nurse
Geisinger Medical Center
05.2013 - 04.2016
Registered Nurse
Lehigh Valley Health Network
09.2012 - 05.2013
Registered Nurse
Lehigh Valley Health Network
04.2008 - 08.2013
Registered Nurse
LifeCare
05.2007 - 10.2007
Registered Nurse
Main Line Health System
03.2006 - 04.2008
Registered Nurse
Main Line Health System
01.2006 - 01.2008
Associate of Science - Nursing
Delaware County Community College