Colin Booth
West Chester
Summary
Dynamic server with extensive experience at Iron Hill Brewery, excelling in problem resolution and team collaboration. Recognized for enhancing customer satisfaction through expert menu recommendations and efficient service. Proven ability to manage high-pressure situations while maintaining order accuracy and fostering a positive dining experience.
Overview
6
6
years of professional experience
Work History
Server
Iron Hill Brewery
West Chester
07.2023 - Current
- Responsible for opening and closing restaurant operations, including weekends and weekdays.
- Named captain of servers on duty, fulfilling opening and closing duties while checking other servers' cutwork and orders to aid the restaurant's cleanliness and sold tickets.
- Assisted guests with menu selections and dining inquiries promptly.
- Recommended beer selections within our restaurant, brewed beers.
Server
Sterling Pig Brewery
Media
01.2020 - 08.2021
- Coordinated food and beverage orders with kitchen staff efficiently.
- Assisted guests with menu selections and dining inquiries promptly.
- Supported team members during busy shifts to ensure smooth operations.
- Set up and arranged tables for special events and large parties.
Food Running/ Expo
Sterling Pig Brewery
Media
07.2019 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
West Chester University of Pennsylvania
West Chester, PA05-2026
Skills
- Problem resolution
- Sales support
- Menu knowledge
- Team collaboration
- Communication skills
- Point of sale (POS) system operations
- Menu item recommendation
- Memory retention
- Order accuracy
- Banquet coordination
Media and YMCA food service
- During my degree I study media and for one of my projects. I participated with the YMCA and the Vincit Hope group donating food to those in need. I recorded the process on a school supplied camera along with interviewed the CEO of the YMCA to help bring awareness to those in need.
- https://youtu.be/UnMDdP4cYuU?si=lkYv1miKAJBy3h1C
Timeline
Server
Iron Hill Brewery
07.2023 - Current
Server
Sterling Pig Brewery
01.2020 - 08.2021
Food Running/ Expo
Sterling Pig Brewery
07.2019 - 01.2020
High School Diploma -
West Chester University of Pennsylvania
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