Colin Shane
Malvern
Summary
Dynamic Golf Pro Shop Assistant at Waynesborough Country Club, adept in customer service and inventory management. Successfully enhanced client engagement through effective sales transactions and event coordination. Recognized for teaching fundamental golf skills and collaborating with team members to improve operational efficiency, ensuring a welcoming environment for all members.
Overview
4
4
years of professional experience
Work History
Golf Pro Shop Assistant
Waynesborough Country Club
Paoli
06.2021 - Current
- Assisted customers with product inquiries and service recommendations.
- Managed inventory and organized merchandise displays in the pro shop.
- Processed sales transactions using point-of-sale systems efficiently.
- Scheduled tee times and coordinated events for club members.
- Maintained cleanliness and organization of the pro shop environment.
- Collaborated with team members to streamline daily operations and workflows.
- Operated cash register accurately and efficiently to complete transactions quickly.
- Handled incoming phone calls from current or prospective members of the facility.
- Assisted customers in selecting appropriate equipment for their skill level.
- Conducted group clinics to teach fundamental golf skills and etiquette.
- Collaborated with fellow instructors to enhance teaching methods and programs.
- Supervised junior camps teaching young children basic rules of etiquette while playing golf.
Education
Bachelor of Arts - Criminology
Pennsylvania State University
University Park, PA05-2023
Skills
- Customer service
- Inventory management
- Sales transactions
- Point-of-sale systems
- Event coordination
- Visual merchandising
- Golf instruction
- Teaching fundamentals
- Team collaboration
- Client engagement
- Communication skills
- Group instruction experience
- Course management strategies
- Strong communication skills
- Golf club repair
Timeline
Golf Pro Shop Assistant
Waynesborough Country Club
06.2021 - Current
Bachelor of Arts - Criminology
Pennsylvania State University
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